What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
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Microsoft Teams Reviews
Juhi A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
One of the best team collaboration solution!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We are using Microsoft Teams since pandemic times till now. It is proved as our life and time savior during the situation. It is an excellent tool for team collaboration, file sharing, chat, etc. We are using it on our daily team meetings, presentations, and collaboration. etc. It is highly reliable and secured messaging solution developed by the Microsoft. It has excellent audio and video features that enables you to interact with your teammates and office meetings.
What is your favorite aspect of this product?
1) One of the best feature is the user interface. It is very easy to work on it without any additional training required. 2) Integration capabilities with other 3rd party applications. 3) Inbuilt meeting notes provides you the flexibility to note down any important discussions. 4) Integration with Outlook makes it stand out with any other messaging applicaitons.
What do you dislike most about this product?
1) Sometimes it hangs during the meetings. 2) Limitations on the number of emoji's and stickers. 3) Notifications shall be improved. 4) Requires high internet bandwidth to run smoothly. 5) Call quality.
What recommendations would you give to someone considering this product?
You can go with it without a second thought. MS Teams is highly powerful and reliable messaging solution you can rely on.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daniella F.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Feb 2022
Put an end to communication gaps
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has all the favorable options ranging from scheduling the meetings, instant messaging, large-scale meetings, easy customization according to one’s own needs and requirements. Documents and media can be reliably shared without worries.
What is your favorite aspect of this product?
Microsoft Teams is very good in that it integrates with all other Microsoft 365 software. The team can be used as the main hub even without leaving the interface of the application. Remote and on-site staff can stay connected.
What do you dislike most about this product?
Some of the updates are not helpful. They only reduce its performance. It disturbs when on one random day, the option/feature one is familiar and habitual of disappears. Also, in some computers, the application consumes too much RAM.
What recommendations would you give to someone considering this product?
This is a very helpful application in work-related atmospheres. It is a good source of keeping the colleagues, partners connected to each other. Video conferences can be saved and can be looked at afterward, which is really a helpful feature. Great application to work with.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Tinh N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great Video Conferencing and Chat Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration features and opportunities are endless. Microsoft provides endless support and clear documentation for those that use this product. The size and scale of Microsoft makes it hard for others to compete, and with that you get some benefits when using their products.
What is your favorite aspect of this product?
The video conferencing has improved tremendously, and I actually like it better than Zoom now. I like how any Teams video conference will create a channel by default with all the meeting attendees. Then people can type in the chat and even get the recording immediately after the meeting is finished.
What do you dislike most about this product?
Lack of flexibility on inviting people out of the organization, an enormous amount of CPU resources required, screen sharing slow down the entire performance of the PC, documents sharing within the meetings is difficult, and it often goes out of sync, chats on channels are hard to follow, threads are not well organized.
What recommendations would you give to someone considering this product?
Give yourself some time to login before attending a meeting. It can be slow and sometimes require additional levels of authentication before you can successfully log in.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy