What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Mar 2022
This isnt Skype, but definitely outperforms Zoom
Likeliness to Recommend
Pros
- Trustworthy
- Friendly Negotiation
- Security Protects
- Enables Productivity
Cons
- Less Efficient Service
- Less Respectful
- Less Effective Service
Filip D.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Microsoft's best product.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The features, you can do anything, even the impossible. The best Microsoft product.
What is your favorite aspect of this product?
You can implement it very quickly and customize it for your needs.
What do you dislike most about this product?
Sometimes the connectivty is bad but it's just a micro-lag.
What recommendations would you give to someone considering this product?
Go for. It's also free for personal use, try it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
Kelly Speers, Author and I.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Teams is taking over!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams seamlessly ties into all of the Microsoft suite of tools we use. It makes working in the cloud painless.
What is your favorite aspect of this product?
The meeting fuctionality and easy of booking a meeting with teams.
What do you dislike most about this product?
due to the continual updates features get moved around so you have to hunt for them sometimes.
What recommendations would you give to someone considering this product?
Try it out using a free trial and you will be amazed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing