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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2022

This isnt Skype, but definitely outperforms Zoom

Likeliness to Recommend

7 /10

Pros

  • Trustworthy
  • Friendly Negotiation
  • Security Protects
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Respectful
  • Less Effective Service

Filip D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Microsoft's best product.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The features, you can do anything, even the impossible. The best Microsoft product.

What is your favorite aspect of this product?

You can implement it very quickly and customize it for your needs.

What do you dislike most about this product?

Sometimes the connectivty is bad but it's just a micro-lag.

What recommendations would you give to someone considering this product?

Go for. It's also free for personal use, try it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

Kelly Speers, Author and I.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Teams is taking over!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Teams seamlessly ties into all of the Microsoft suite of tools we use. It makes working in the cloud painless.

What is your favorite aspect of this product?

The meeting fuctionality and easy of booking a meeting with teams.

What do you dislike most about this product?

due to the continual updates features get moved around so you have to hunt for them sometimes.

What recommendations would you give to someone considering this product?

Try it out using a free trial and you will be amazed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons

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