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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Daniel b.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use, great for communicating with team!

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Easy to use, integrated into emails

What is your favorite aspect of this product?

Teams calls accessible from email

What do you dislike most about this product?

can be annoying to get all set up and working correctly

What recommendations would you give to someone considering this product?

great for sharing files and video calls

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Andrea D.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy of use, nice design, intuitive

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Really pure and clear design, not heavy on the eyes

What is your favorite aspect of this product?

really intuitive

What do you dislike most about this product?

can be complicated to juggle between your personal and business account

What recommendations would you give to someone considering this product?

explore all the features before buying !

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Michael M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Best way for teamwork!!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Great system and easy to use.

What is your favorite aspect of this product?

It is the best web-based correspondence stage I have at any point utilized. During this pandemic circumstance, everything appears to be muddled, however groups have made working at home or anyplace available. You can visit with your partners and clients whenever. Additionally, you can share any reports. You can record the meetings for what's to come. Probably the best part is the screen sharing component which is extremely helpful than I suspected it would.

What do you dislike most about this product?

There is just something single I loathe concerning that is, You should have a decent web association. Or the consequences will be severe, it would be more challenging for you to join the gatherings or video conferencing. Aside from that, it is amazing programming with assortments of highlights.

What recommendations would you give to someone considering this product?

I will energetically suggest this product. It is a go-to programming assuming that your associates and clients are working from a distance. It is fantastic for business correspondences. Well I will prescribe to everybody to utilize Microsoft groups as this is the most easy to use instruments I have utilized with my 7 years of involvement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons

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