What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Rodrigo R.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2022
Teams is AWESOME!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use, strong integration with Microsoft 365. Brings teams together. It's really powerful.
What is your favorite aspect of this product?
Since is from Microsoft, it falls perfectly over their environment.
What do you dislike most about this product?
The web browser version is not that good
What recommendations would you give to someone considering this product?
It's Microsoft, it isn't going to be cheap, but you gonna have what is best on the market. If you are using Windows, there is no better software.
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Enables Productivity
Ron T.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2022
Not my favorite software to use - but does the job
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Most are used to and prefer Zoom. Teams is fine for instant messaging but when you get the random rep that will schedule a meeting using Teams instead of Zoom, its a lesser experience. The buttons and layout are not user-friendly. Sharing docs on Teams is also not a smooth process. Would prefer to use another software but this is the one we have in place and are forced to use.
What is your favorite aspect of this product?
The chat and quick call feature to colleagues is good. Its also easy to set up a group call without the need to find someone else or look for their phone number. The background pictures for video is also a lot better than Zooms.
What do you dislike most about this product?
Sharing documents on teams is not user-friendly at all. Its very frustrating and most will work on it for a few minutes before they can send it through.
What recommendations would you give to someone considering this product?
Its good for internal use. Not ideal for use with prospects. Id say go for Zoom or product demonstrations but internally meetings Teams works fine.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Petar M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Could be good, if not for many bugs and bad UX
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Great integration with Windows and Office 365 products.
What is your favorite aspect of this product?
Notification when somebody joins a meeting with link to join as well.
What do you dislike most about this product?
Too many bugs. Alwful UX.
What recommendations would you give to someone considering this product?
If you already use office 365 give it a try. If messaging is critical to you, try other products.
Pros
- Includes Product Enhancements
- Security Protects
- Generous Negotitation
- Transparent
Cons
- Slower Product Innovation
- Less Reliable
- Commodity Features