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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Gosia P.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic member of very popular office suite!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Integration with MS Suite, easy to use (although it sometimes cause problems with accessing the account if you have more than one), intuitive, compact

What is your favorite aspect of this product?

Enables me to encourage people that I would with on their terms and conditions as there is history of what happened before kept so they can revisit, comment etc in their own time

What do you dislike most about this product?

Switching between accounts if you have more than one

What recommendations would you give to someone considering this product?

Just do it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Finley C.

  • Role: Public Sector
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Quick and Effective!

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

The ability to send a straight microsoft teams invite from your outlook email. This will provide a notification for the meeting also.

What is your favorite aspect of this product?

Either Screen Sharing which is always useful or file sharing. File Sharing is very good for my company, where we have a set place we can go to, to check all necessary files.

What do you dislike most about this product?

Probably the limited storage, such as when creating too many teams as I work in a big business then large storage is needed.

What recommendations would you give to someone considering this product?

The best app in regards to setting up meetings linked to outlook, good features especially screen sharing and file sharing - definitely for people who use shared spreadsheets etc.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Jaclyn B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Many useful features, takes some time to learn

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Broad functionalities and integration with MS Office

What is your favorite aspect of this product?

Easy MS Office Integration and easy to use mobile app

What do you dislike most about this product?

Use of all functionalities is not clear, can be difficult to keep up with new features

What recommendations would you give to someone considering this product?

Make sure it is a good organization-wide fit

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Over Delivered

Most Popular Microsoft Teams Comparisons

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