What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
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Microsoft Teams Reviews
Gosia P.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Fantastic member of very popular office suite!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with MS Suite, easy to use (although it sometimes cause problems with accessing the account if you have more than one), intuitive, compact
What is your favorite aspect of this product?
Enables me to encourage people that I would with on their terms and conditions as there is history of what happened before kept so they can revisit, comment etc in their own time
What do you dislike most about this product?
Switching between accounts if you have more than one
What recommendations would you give to someone considering this product?
Just do it!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Finley C.
- Role: Public Sector
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2022
Quick and Effective!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ability to send a straight microsoft teams invite from your outlook email. This will provide a notification for the meeting also.
What is your favorite aspect of this product?
Either Screen Sharing which is always useful or file sharing. File Sharing is very good for my company, where we have a set place we can go to, to check all necessary files.
What do you dislike most about this product?
Probably the limited storage, such as when creating too many teams as I work in a big business then large storage is needed.
What recommendations would you give to someone considering this product?
The best app in regards to setting up meetings linked to outlook, good features especially screen sharing and file sharing - definitely for people who use shared spreadsheets etc.
Pros
- Reliable
- Trustworthy
- Caring
- Respectful
Jaclyn B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Many useful features, takes some time to learn
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Broad functionalities and integration with MS Office
What is your favorite aspect of this product?
Easy MS Office Integration and easy to use mobile app
What do you dislike most about this product?
Use of all functionalities is not clear, can be difficult to keep up with new features
What recommendations would you give to someone considering this product?
Make sure it is a good organization-wide fit
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Over Delivered