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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Andrew C.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

A fun and effective team collaboration program

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

More interactive collaboration and social interactions

What is your favorite aspect of this product?

Sharing funny Gifs for daily fun

What do you dislike most about this product?

Sometimes peoples availablity statuses do not update quickly or are incorrect.

What recommendations would you give to someone considering this product?

Improve occasional glitchyness of peoples availability statuses

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Karlee E.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Fairly easy to use, but glitchy and cluttered

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Teams is in the Microsoft family. Therefore, if you use a lot of office suite products for your business, Teams is the logical choice to integrate them as a central hub and digital workplace.

What is your favorite aspect of this product?

I like how Teams can allow me to easily attend meetings remotely. I can transfer a meeting from my computer to my phone or tablet with zero lag or interruption.

What do you dislike most about this product?

I wish Teams would enhance some of its camera features to include pre programmed filters.

What recommendations would you give to someone considering this product?

Before purchasing Teams, consider what the daily needs for a team management and virtual meeting place are for you and your team. If you tend to use a lot of Microsoft products, Teams may be the best choice for you.

Pros

  • Efficient Service
  • Security Protects
  • Performance Enhancing
  • Trustworthy

Cons

  • Under Delivered
  • Charges for Enhancements
  • Leverages Incumbent Status

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

A lot of capabilities and easy to use

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

colaboration, video and internal chats and more capabilities in one platform

What is your favorite aspect of this product?

its easy to use one platform for all, and not one for chat one for video one for sharing.

What do you dislike most about this product?

Mobile messages have a delay.

What recommendations would you give to someone considering this product?

great product need to improve in mobile chat

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Most Popular Microsoft Teams Comparisons

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