What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Muzaffar S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Amazing App. Must have for all businesses & teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s a really simple and effective application to use for businesses and isn’t a hassle to set up. It’s extremely simple and gets the task done in most productive and efficient ways, which most apps do not facilitate. It performs as promised and that’s what makes it different from other which are overpromised and perform under delivered
What is your favorite aspect of this product?
I love the collaborative nature of the application of just how simple it is to collaborate with any member of the organisation just a couple of clicks away and real time status of the employees makes it easy in the work from home environment to know where the employee is focused on
What do you dislike most about this product?
It’s a bit laggy at times and has some glitches which are not alway there but make an appearance once in a while. Nothing too serious or work affecting so I don’t even consider it now after so many months of use
What recommendations would you give to someone considering this product?
I would highly recommend if you’re running a business or even just a team so you can manage people in an efficient manner and not have to skip to multiple applications for different reasons. This is really a great one stop solution for teams and enterprises that are focused on good collaboration between employees
Pros
- Generous Negotitation
- Transparent
- Efficient Service
- Inspires Innovation
Cons
- Commodity Features
- Charges for Enhancements
Vipin J.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2022
Fantastic UCaaS tool by Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
In this remote work environment, Microsoft Teams makes it very easy to set up virtual meetings using Outlook. So far, we have not had any issues with attendees being able to join, and I love the notification showing who has started the Teams meeting.
What is your favorite aspect of this product?
Teams UCaaS serves as a great replacement to landline phone and combines features of other communication / collatboration programs such as Skype and Share Point.
What do you dislike most about this product?
While the meeting audio transcription is a great feature, it is difficult to retrieve the meeting notes after the call has ended. I was able to copy-paste the notes just before the meeting ended, but it is difficult to read because of the sentences broken apart with times in [parenthesis].
What recommendations would you give to someone considering this product?
Teams is a great Unified Communications as a Service (UCaas) tool whose features can meet or even exceed the requirements of any organization's teams. It also has smart features such as automatically muting attendees for large conference calls.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Silvia D.
- Role: Student Academic
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
The best IM software ever
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It integrates with every microsoft tool in such a way that it become indispensable.
What is your favorite aspect of this product?
It's simple, fast, reliable and its integrations are the best you can find out there. It has become a fundamental tool in everydays work.
What do you dislike most about this product?
The screen sharing is often stuttering and the performances on older machines can be a real issue. The product needs a bit of optimization.
What recommendations would you give to someone considering this product?
Microsoft Teams is the very base on which to build an infrastructure communication, once you learn to use it you just can't go without it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service