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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Renato P.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2022

In the covid era, you just need this program.

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Stability is good, and overall it's easy to use. Hope the interface gets better too with some new updates, it's not very clear sometimes.

What is your favorite aspect of this product?

Connection stability

What do you dislike most about this product?

It tries to start at windows boot even disabled

What recommendations would you give to someone considering this product?

Just learn to use it, it's good. Make it not start with windows using the boot tab in the task manager. Use the calendar features, they are good

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sid J.

  • Role: Public Sector
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great for collaboration

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Compared to other messaging tools (e.g. Skype for Business), Microsoft Teams has enhanced capability to share files, which allows us to maintain tasks tracker, vacation calendar etc. and very rarely experience issues with sound / visual quality. It also allows better group chats with ability to share files, responses etc.

What is your favorite aspect of this product?

The ability to record calls and start transcription for meeting notes is my favorite! Also Screen sharing, with ability to give control is a great feature.

What do you dislike most about this product?

The "Contacts" dashboard could be improved to show status (based on outlook calendar) and other information such as location.

What recommendations would you give to someone considering this product?

MS Teams is a great one-stop-shop for all your virtual teleconferencing needs - instant messaging, file sharing, audio and video calls with breakout rooms, whiteboard etc. Being a Microsoft product, it has great integration with Outlook etc. and file sharing is similar to One-Drive

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Caring

Rohit J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Perfect collaboration application out there

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Integration of various MS features

What is your favorite aspect of this product?

Accessibility to all features of office 365 in one place

What do you dislike most about this product?

Random glitches in notifications and calls

What recommendations would you give to someone considering this product?

To put all MS tools together

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Most Popular Microsoft Teams Comparisons

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