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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Josh B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Essential for collaboration in our modern world

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams offers a brilliant platform for open document sharing and collaboration, through instant messaging and video conferencing, which really inspires teamwork and connectivity. There is also options for restrictions on this as well. In addition to this, there is also extra useful options for virtual presence and conferencing such as the “Together mode”.

What is your favorite aspect of this product?

The focus on collaboration and teamwork is my favourite aspect of this product, with multiple different avenues for collaboration through document sharing, screen sharing, video conferencing as well as being able to take control of someone else’s screen (if permitted) to share ideas and truly innovate.

What do you dislike most about this product?

There realistically isn’t really anything I dislike about this product but if I had to say something, it would be the searching for previous messages which is quite restrictive as you can only open specific messages rather than navigate to that point in a conversation. That is my only criticism of this product.

What recommendations would you give to someone considering this product?

I would recommend ensuring you have certain things set up such as SharePoint, Yammer etc. as this adds massively to the experience of Teams and team collaboration through the software. But this software really inspires collaborative thinking and is essential for any business in todays world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Awesome IM and Collaboration Platform

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sreeveni K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Overall a great product

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Great product

What is your favorite aspect of this product?

Hassle free communication

What do you dislike most about this product?

Performance

What recommendations would you give to someone considering this product?

Nothing as of now

Pros

  • Continually Improving Product
  • Respectful
  • Over Delivered
  • Appreciates Incumbent Status

Most Popular Microsoft Teams Comparisons

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