What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Katherine S.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jan 2022
does everything-- some overlap with other products
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is really integrated into all of microsofts tools, which is especially useful since we use 365. but users should note that the calendar feature, overlaps with outlooks. the two integrate well as long as outloook is the primary calendar tool. ther eis also a challenge of documents getting storred ni teams rather than in files within the 365 one drive system.
What is your favorite aspect of this product?
the notifications for meetings and seemless meeting calendar interface is very useful!
What do you dislike most about this product?
the challenges with creating meeting notes in the tool
What recommendations would you give to someone considering this product?
if you use microsoft you need teams.
Pros
- Reliable
- Respectful
- Security Protects
- Continually Improving Product
C B.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2022
Good communications tool but not best features.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Whiteboard, Microsoft integration with OneDrive and other login.
What is your favorite aspect of this product?
Whiteboard
What do you dislike most about this product?
Instant messaging platform lacking categorization and channels. Add-ons require tedious process and have to be Admin approved. Creation of groups and group chats is tedious
What recommendations would you give to someone considering this product?
Ensure IT enables all the features!
Pros
- Enables Productivity
- Reliable
- Respectful
- Helps Innovate
Cons
- Commodity Features
Brian A.
- Role: Vendor Management
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Screen sharing functionality is awesome.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Share screening with multiple users' cursor control
What is your favorite aspect of this product?
Background blurring and replacing functionality during conference call
What do you dislike most about this product?
Instant messaging can be lagging especially on the cell phone app
What recommendations would you give to someone considering this product?
Conference calls and screen sharing
Pros
- Trustworthy
- Enables Productivity
- Caring
- Altruistic
Cons
- Less Generous
- Inhibits Innovation
- Slower Product Innovation