Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Krishna K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

A secure and quality tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

The lightweight of the software and it's chat box is very attractive and better than other such products.

What is your favorite aspect of this product?

I like the UI of Microsoft teams, it feels clean and and user friendly.

What do you dislike most about this product?

It uses a lot of bandwidth and sometimes video lags which needs to be improved.

What recommendations would you give to someone considering this product?

You can go for this if your organization has less employees.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Navidut T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

The revolutionary product in UC field

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Unification in licensing

What is your favorite aspect of this product?

Single admin portal

What do you dislike most about this product?

Similar terminology sometime

What recommendations would you give to someone considering this product?

More and more training

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rommel L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and setup minimal to none issue

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Easy to use and setup minimal to none issue Easy to raise a ticket/ issue occurrence Easy to monitor the health status Easy to purchase an additional license Great functionality

What is your favorite aspect of this product?

Less bandwidth usage Easy to setup Can connect with other applications of Microsoft

What do you dislike most about this product?

There are times messages/chat/calls not showing App suddenly not working Camera not being detected

What recommendations would you give to someone considering this product?

If you`re looking for easy to manage communication app this will be great for you either with licenses of Microsoft Product or just use the free account.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019