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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Usman Z.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Effective Collaboration Tool to build better Teams

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Team collaboration and makes it easy to share file and work together. Serving as prime tool for file sharing where colleagues and edit view and do work together.

What is your favorite aspect of this product?

Creating teams, task allocation, sharing file with them and communicate separately.

What do you dislike most about this product?

User Friendly interface and rich features for collaboration.

What recommendations would you give to someone considering this product?

This pandemic made us realize how important collaboration and effective communication is. So Teams is market leading user friendly and cost effective solution for any enterprise. it is go to solution for any enterprise.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vikram J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Excellent Tool for Virtual Meetings

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft provide the desktop and mobile app both, so you can join the meetings by mobile also. Microsoft team is not costly if we compare to other product like Zoom etc. The another great feature is record the sessions, this feature helps the people who are unable to join the call or training, so they can watch the session after the call also.

What is your favorite aspect of this product?

Microsoft Team has simple interface and anyone can understand easily. With Microsoft Team you can easily schedule the meetings or join the meeting by just simple clicks. I like that, Microsoft Team provide lot's of other features like Audio Call, Video Call, Screen Sharing, File Sharing, Record the sessions etc. The functionality of the product is simple and effective.

What do you dislike most about this product?

Sometimes the mobile app not working properly and unable to update the status like Available, Busy, On Call, etc.

What recommendations would you give to someone considering this product?

Overall Microsoft Team is great tool for virtual connecting with teams. Its easy to understand and provide lot's of features like Screen Sharing, File Sharing, Record the calls, etc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Scotty E.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Good Tool, Once you've taken the training

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

It's Microsoft, one of the top leading software, computers, etc.

What is your favorite aspect of this product?

picture profile

What do you dislike most about this product?

Not enough features in the product

What recommendations would you give to someone considering this product?

Take the training first.

Pros

  • Helps Innovate
  • Respectful
  • Includes Product Enhancements
  • Reliable

Most Popular Microsoft Teams Comparisons

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