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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Megan S.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Microsoft Teams is essential for working remotely

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

MS Teams is very easy to use compared to others. We previously used WebEx and it was difficult to navigate, share your screen, and give control to other users for presentations.

What is your favorite aspect of this product?

I love how it's integrated with Outlook. When you set up a meeting in Outlook, all you have to do is click a button to add the Teams capability to the appointment.

What do you dislike most about this product?

Sometimes there are echos and we haven't been able to figure out why. It's more frequent when people use the app on their phone vs a computer.

What recommendations would you give to someone considering this product?

If you are already a Microsoft user, this will be very intuitive and easily integrate into Outlook and Sharepoint.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Abhinav B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Very useful product to connect with team mates

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It's easy to install and use. Can chat, voice call and video call with other team members.

What is your favorite aspect of this product?

Ease to use and it's features.

What do you dislike most about this product?

Sometimes it hangs.

What recommendations would you give to someone considering this product?

Best service one can use at workplace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hachi P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

It's simple and handy to use

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

We use Microsoft Teams to work together across our enterprise. The best forum for teamwork collaboration. It's simple and handy to use, the updates and notifications are on-site, and the UI is clean and transparent. Microsoft Teams have brought together all the requirements of an organization: chat and conversations, sessions & video chat, messages, video streaming using Microsoft 365 tools, and the ability to develop and integrate applications and corporate functions that a company depends on.

What is your favorite aspect of this product?

For large enterprises, Microsoft Teams is best suited with sound technology environment. It has the best features for coordinating sessions, logging, and sharing data/files. Simply move between a work as well as a personal website and stay connected through the day. Throughout this home time work, it is widely used for daily conferences and video streaming. It has a fun emoji with GIFs that make conversation more lively and stimulating.

What do you dislike most about this product?

Microsoft teams require strong internet connectivity, i.e. meetings are disrupted by little to little service that works skillfully with other meeting services. Data processing is matter of interest where a large proportion of assignment submissions are made. I've had a device malfunction a lot of times. Works great in difficult conditions, but also slows down the system. Layout combinations are not that perfect for the business needs to improve significantly in this context.

What recommendations would you give to someone considering this product?

For large enterprises, Microsoft Teams is best suited with sound technology environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons

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