What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Digital Workplace
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Microsoft Teams Reviews
Megan S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Microsoft Teams is essential for working remotely
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams is very easy to use compared to others. We previously used WebEx and it was difficult to navigate, share your screen, and give control to other users for presentations.
What is your favorite aspect of this product?
I love how it's integrated with Outlook. When you set up a meeting in Outlook, all you have to do is click a button to add the Teams capability to the appointment.
What do you dislike most about this product?
Sometimes there are echos and we haven't been able to figure out why. It's more frequent when people use the app on their phone vs a computer.
What recommendations would you give to someone considering this product?
If you are already a Microsoft user, this will be very intuitive and easily integrate into Outlook and Sharepoint.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Abhinav B.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Very useful product to connect with team mates
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's easy to install and use. Can chat, voice call and video call with other team members.
What is your favorite aspect of this product?
Ease to use and it's features.
What do you dislike most about this product?
Sometimes it hangs.
What recommendations would you give to someone considering this product?
Best service one can use at workplace.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hachi P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
It's simple and handy to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We use Microsoft Teams to work together across our enterprise. The best forum for teamwork collaboration. It's simple and handy to use, the updates and notifications are on-site, and the UI is clean and transparent. Microsoft Teams have brought together all the requirements of an organization: chat and conversations, sessions & video chat, messages, video streaming using Microsoft 365 tools, and the ability to develop and integrate applications and corporate functions that a company depends on.
What is your favorite aspect of this product?
For large enterprises, Microsoft Teams is best suited with sound technology environment. It has the best features for coordinating sessions, logging, and sharing data/files. Simply move between a work as well as a personal website and stay connected through the day. Throughout this home time work, it is widely used for daily conferences and video streaming. It has a fun emoji with GIFs that make conversation more lively and stimulating.
What do you dislike most about this product?
Microsoft teams require strong internet connectivity, i.e. meetings are disrupted by little to little service that works skillfully with other meeting services. Data processing is matter of interest where a large proportion of assignment submissions are made. I've had a device malfunction a lot of times. Works great in difficult conditions, but also slows down the system. Layout combinations are not that perfect for the business needs to improve significantly in this context.
What recommendations would you give to someone considering this product?
For large enterprises, Microsoft Teams is best suited with sound technology environment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing