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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

  • Role: Consultant
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Easy to use and great integration with MS Products

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Agustín N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

All in one for remote collaboration

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It's an all in one. Whether it's instant messaging, videoconferencing 1 to 1 or 1 to 50, document collaboration, file sharing, reminders, blogging... You can literally do your work in MS Teams!

What is your favorite aspect of this product?

That you have all features for remote working in one place.

What do you dislike most about this product?

The features are not perfect. Some of them lags a little bit, it's not consistent sometimes.

What recommendations would you give to someone considering this product?

If you have an Office 365 subscription at your company, MS teams it's a must have. You have Zoom, Slack, Word, PowerPoint, Excel... In one single app. Also it has integrations with other third parties apps. The only thing that it does not do is emails!

Pros

  • Helps Innovate
  • Security Protects
  • Continually Improving Product
  • Performance Enhancing

Shahrukh S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

All in one place solution, best for remote work

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

It is not one of those products with a wide range of features but the one it already offers work incredibly good.

What is your favorite aspect of this product?

The integrations with other Microsoft products and services. Third party integrations are also seamless.

What do you dislike most about this product?

The unavailability of message to self feature.

What recommendations would you give to someone considering this product?

Top choice if you are using premium Office 365. The free version is good enough for small businesses that are struggling to make sums.

Pros

  • Transparent
  • Reliable
  • Trustworthy
  • Effective Service

Cons

  • Commodity Features

Most Popular Microsoft Teams Comparisons

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