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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Marta c.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and improves team proximity

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Easiness, reliability and intuitiveness Brings teams closer, even in a remote work situation, in multiple platforms allowing employees to use their mobile phones in a work situation

What is your favorite aspect of this product?

Multiplatform usage

What do you dislike most about this product?

Dont recall any

What recommendations would you give to someone considering this product?

The best solution to digitalize your workplace and teams based on simplicity, reliability and easyness

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jeffry S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Best Instant Messaging with a lot of features

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

With Microsoft Teams you can schedule voice and video meetings with a lot of features, gift and voice notes, is simple powerful and perfect. For me the best team event. Microsoft Teams has a slightly more versatile free plan (with screen sharing and video conferencing).

What is your favorite aspect of this product?

Perfect combination with chat and voice, excellent for events with a big teamwork .

What do you dislike most about this product?

Nothing, for me is perfect have a lot of features. Microsoft Teams offers access control, information management and security better than other IM.

What recommendations would you give to someone considering this product?

Don't be afraid to use all the functions that Microsoft Teams have, think different. Allows the creation of "user groups", a way of grouping users across channels, to send messages to entire teams or departments. If your company already pays for Microsoft 365, you could get the premium version of Teams without paying more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Francesco G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, good features

Likeliness to Recommend

5 /10

What differentiates Microsoft Teams from other similar products?

Widely used

What is your favorite aspect of this product?

Speed of access

What do you dislike most about this product?

Takes some time to load

What recommendations would you give to someone considering this product?

No particular advices

Pros

  • Performance Enhancing
  • Respectful
  • Client Friendly Policies
  • Caring

Cons

  • Commodity Features
  • Vendor's Interest First
  • Less Effective Service

Most Popular Microsoft Teams Comparisons

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