What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Marta c.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Easy to use and improves team proximity
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easiness, reliability and intuitiveness Brings teams closer, even in a remote work situation, in multiple platforms allowing employees to use their mobile phones in a work situation
What is your favorite aspect of this product?
Multiplatform usage
What do you dislike most about this product?
Dont recall any
What recommendations would you give to someone considering this product?
The best solution to digitalize your workplace and teams based on simplicity, reliability and easyness
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Jeffry S.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2022
Best Instant Messaging with a lot of features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
With Microsoft Teams you can schedule voice and video meetings with a lot of features, gift and voice notes, is simple powerful and perfect. For me the best team event. Microsoft Teams has a slightly more versatile free plan (with screen sharing and video conferencing).
What is your favorite aspect of this product?
Perfect combination with chat and voice, excellent for events with a big teamwork .
What do you dislike most about this product?
Nothing, for me is perfect have a lot of features. Microsoft Teams offers access control, information management and security better than other IM.
What recommendations would you give to someone considering this product?
Don't be afraid to use all the functions that Microsoft Teams have, think different. Allows the creation of "user groups", a way of grouping users across channels, to send messages to entire teams or departments. If your company already pays for Microsoft 365, you could get the premium version of Teams without paying more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Francesco G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Jan 2022
Easy to use, good features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Widely used
What is your favorite aspect of this product?
Speed of access
What do you dislike most about this product?
Takes some time to load
What recommendations would you give to someone considering this product?
No particular advices
Pros
- Performance Enhancing
- Respectful
- Client Friendly Policies
- Caring
Cons
- Commodity Features
- Vendor's Interest First
- Less Effective Service