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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Shan A.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product with extraordinary features

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The software never crashes, it has never let us down throughout. One big reason is Microsoft is one of the best in the market and protects its platform from everything.

What is your favorite aspect of this product?

The best thing I have encountered from Microsoft Teams is the use of different add-ons as such as the Class Networks for getting and making calls from Teams.

What do you dislike most about this product?

At times Teams does take up a lot of space from your computer or does not work best due to the internet speed, which should have been avoided by the company and should have been working fast as always - This speed issue has been the biggest problem that we have encountered till date. Other than that another minor issue is related to scheduling meetings utilizing the distribution list

What recommendations would you give to someone considering this product?

This platform is essential for every organisation, makes the best video/audio calls, schedule meetings, have groups, instant messaging and gets the message out there in seconds. I recommend the platform to every business.

Pros

  • Performance Enhancing
  • Efficient Service
  • Transparent
  • Continually Improving Product

Tanisha T.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

A Must Have for Businesses in 2022

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

I love that they have accounts for small and large enterprises. It's easy to use and their customer service is readily available.

What is your favorite aspect of this product?

Easily integrated, highly collaborative whether a part of the same organization or not.

What do you dislike most about this product?

Can be buggy right after updates are installed.

What recommendations would you give to someone considering this product?

Get it! you won't regret it. It will eliminate the need for multiple emails and people missing information. (Unless they're not paying attention)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Masood A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Perfect tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Enhanced features

What is your favorite aspect of this product?

Video conferenceing

What do you dislike most about this product?

Some time it hangs

What recommendations would you give to someone considering this product?

It helps a lot while working from work from home

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Caring

Most Popular Microsoft Teams Comparisons

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