What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Adam Š.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2021
Incredible comprehensive solution.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
All products Teams work with are incredibly well connected.
What is your favorite aspect of this product?
You can rely on the software to have all the data you need in the location you need.
What do you dislike most about this product?
It's hard to understand the difference between Teams, Sharepoint, OneDrive and Skype for Business.
What recommendations would you give to someone considering this product?
I highly recommend
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Saves Time
Fabiana F.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Useful but frustrating
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
History of file transfered
What is your favorite aspect of this product?
Image previews
What do you dislike most about this product?
waist time, delay on upload conversations
What recommendations would you give to someone considering this product?
if you work in a Microsoft environment this is a good option
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Respectful
Cons
- Wastes Time
- Commodity Features
- Less Effective Service
Partha s.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Excellent platform for business communications
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Definitely I am sure about its security features and admin control enhancements. Really cheaper than other products.
What is your favorite aspect of this product?
Together mode and integrations with third party tools.
What do you dislike most about this product?
Sometimes it's very tough to comment on chats.
What recommendations would you give to someone considering this product?
Really trustworthy and the most powerful platform for any business communications. Cheaper than other products. Worth a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing