What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Shan A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jan 2022
Great product with extraordinary features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The software never crashes, it has never let us down throughout. One big reason is Microsoft is one of the best in the market and protects its platform from everything.
What is your favorite aspect of this product?
The best thing I have encountered from Microsoft Teams is the use of different add-ons as such as the Class Networks for getting and making calls from Teams.
What do you dislike most about this product?
At times Teams does take up a lot of space from your computer or does not work best due to the internet speed, which should have been avoided by the company and should have been working fast as always - This speed issue has been the biggest problem that we have encountered till date. Other than that another minor issue is related to scheduling meetings utilizing the distribution list
What recommendations would you give to someone considering this product?
This platform is essential for every organisation, makes the best video/audio calls, schedule meetings, have groups, instant messaging and gets the message out there in seconds. I recommend the platform to every business.
Pros
- Performance Enhancing
- Efficient Service
- Transparent
- Continually Improving Product
Tanisha T.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2022
A Must Have for Businesses in 2022
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I love that they have accounts for small and large enterprises. It's easy to use and their customer service is readily available.
What is your favorite aspect of this product?
Easily integrated, highly collaborative whether a part of the same organization or not.
What do you dislike most about this product?
Can be buggy right after updates are installed.
What recommendations would you give to someone considering this product?
Get it! you won't regret it. It will eliminate the need for multiple emails and people missing information. (Unless they're not paying attention)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Masood A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2021
Perfect tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Enhanced features
What is your favorite aspect of this product?
Video conferenceing
What do you dislike most about this product?
Some time it hangs
What recommendations would you give to someone considering this product?
It helps a lot while working from work from home
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Caring