What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Natalie S.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Never disappoints! Easy to use.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The functionality, convenience, and ease in using Microsoft Teams is what drew me into the software. It has solved many problems both within our departments and working alongside those in other departments and organizations.
What is your favorite aspect of this product?
The convenience. It was very easy to learn and solves an array of problems - many of which I didn't think needed to be solved until remote opportunities became more vital.
What do you dislike most about this product?
Truthfully I don't dislike much about Teams. The quality can be difficult during calls with multiple people, but otherwise it's a simple fix.
What recommendations would you give to someone considering this product?
This software in particular will allow more comfortability in the workspace for both employers and especially employees.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Pawel S.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
great to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Complexity
What is your favorite aspect of this product?
ease of use and integration with multiple of tools
What do you dislike most about this product?
sometimes its to robust
What recommendations would you give to someone considering this product?
If your daily work is connected to excel or word then there is no better option for instant messaging as business organization.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Cons
- Under Delivered
- Leverages Incumbent Status
Rujane P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Focus on the Client
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It was a great product compared from the others as this was a user friendly. You could easily share documents and communicate with your peers.
What is your favorite aspect of this product?
It could easily help you communicate with your team or anyone from your organizations.
What do you dislike most about this product?
it requires high bandwidth connection
What recommendations would you give to someone considering this product?
This is an amazing product that provides it job well done very well.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing