What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Md A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Best for Online Meetings and Conferencing
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The integration system is very easy to implement. Also, there are many other apps to plug in for syncing the schedule, setting up meeting, keeping notes, recording meeting and uploading to the teams. File sharing has both closed and open editing option.
What is your favorite aspect of this product?
I liked the user interface. It is business standard. The screen sharing control of the host is remarkable.
What do you dislike most about this product?
The server goes down every time a time based task involves more than 100 participants. The form design is not up to the quality.
What recommendations would you give to someone considering this product?
If your company is buying Microsoft 365, you may try this at first. It a compact solution for online meetings and integration of different teams.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Cons
- Less Effective Service
- Vendor Friendly Policies
- Under Delivered
Andreea C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Great Product! Try it out!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's not just a video conferencing tool and that’s why it’s more effective than the bulk of its competitors.
What is your favorite aspect of this product?
As said previously, the all in one feature :)
What do you dislike most about this product?
Well, they can use a better interface as sometimes it's confusing and the file-sharing leaves you wishing a little more.
What recommendations would you give to someone considering this product?
Try it! its worth the trial!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohsin Ali B.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2021
It has been good for chats but had bugs
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Everything in the platform is superb, chat features is amazing, makes you track all employees if they are available on not using computer
What is your favorite aspect of this product?
I love the add ons feature for microsoft teams which allowed us to have Class Networks, which allowed us to make and receive calls on Microsoft teams (From our local numbers) This allowed us to work effectively - working from home
What do you dislike most about this product?
Just some bugs on video calls which has made us to say bye to the platform.
What recommendations would you give to someone considering this product?
I would say, its amazing. No doubt it has everything one needs from a platform instant chats, video/voice calling. Makes the communication effective for organisations.
Pros
- Security Protects
- Caring
- Saves Time
- Performance Enhancing
Cons
- Under Delivered
- Leverages Incumbent Status