What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Partha s.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Excellent platform for business communications
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Definitely I am sure about its security features and admin control enhancements. Really cheaper than other products.
What is your favorite aspect of this product?
Together mode and integrations with third party tools.
What do you dislike most about this product?
Sometimes it's very tough to comment on chats.
What recommendations would you give to someone considering this product?
Really trustworthy and the most powerful platform for any business communications. Cheaper than other products. Worth a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
April O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Not bad, but needs more compatibility with AV prod
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Stability and conferencing services
What is your favorite aspect of this product?
Setting up meetings with external teams
What do you dislike most about this product?
Incompatibility with AV devices
What recommendations would you give to someone considering this product?
Test lots of testing
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Inhibits Innovation
- Less Reliable
- Less Efficient Service
Marc B.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2021
Excellent for Online Collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easily integrates with existing MS suite.
What is your favorite aspect of this product?
The ability to work remotely and collaborate with manufacturing, shipping, accounting, and any other departments within the organization is seamless.
What do you dislike most about this product?
There is limited capability to utilize all Excel functionality when modifying spreadsheets within the teams platform.
What recommendations would you give to someone considering this product?
If you are already using MS products, this addition makes total sense and is well worth it.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Includes Product Enhancements