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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Eric P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Top of class collaboration tool

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Ability to interact with so many different apps

What is your favorite aspect of this product?

Easy file sharing

What do you dislike most about this product?

Bugs and connectivity issues at times

What recommendations would you give to someone considering this product?

Take advantage of all the built-in apps and tools

Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Security Protects
  • Continually Improving Product

Prateek A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Let's meet at Microsoft Teams!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams provides good quality solutions and can use as a video conferencing platform. During the pandemic, we have used a lot of Microsoft Teams for our daily meetings and discussions. It provides great flexibility for meetings, screen sharing, documents sharing, etc. It is easily integrated with MS Outlook for seamless integration.

What is your favorite aspect of this product?

It is a reliable and secured unified video conferencing platform by Microsoft. It has almost all the features available for both conferencing and collaboration. It can even work on low internet bandwidth.

What do you dislike most about this product?

Microsoft needs to improve the overall user interface of the solution. The addition of advanced features such as improvements in chat functionality, visualizations, analytics can make it more powerful.

What recommendations would you give to someone considering this product?

Please go with it as it gradually integrated with other 3rd party applications and tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pedro Otávio P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Reliable, practical and efficient.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

The consistency of the service is great, it is hardly out of breath. Furthermore, it is intuitive and contains many features.

What is your favorite aspect of this product?

File sharing is great, as is the search engine, which finds anything or messages sent.

What do you dislike most about this product?

Video calls have some issues from time to time, like screen/video sharing crash, or sound dropout.

What recommendations would you give to someone considering this product?

The cost-effectiveness certainly pays off, as it is a first-rate solution.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular Microsoft Teams Comparisons

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