What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Deeksha b.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Microsoft teams is an excellent communication tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It helps to unite all team members at one place to track progress on projects unlike other similar products
What is your favorite aspect of this product?
It has the best connection and audio. It's easy to share content during the video/audio calls. Also it's very user friendly and it's price is very reasonable.
What do you dislike most about this product?
I haven't experienced any problem while using this great platform
What recommendations would you give to someone considering this product?
Yes,it's a great platform to connect with people during meetings.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Koushik G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Easy to use, supports various 3rd party tools
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is more user friendly wrt UI and the ability to have multiple tools integrated
What is your favorite aspect of this product?
Seamless conferencing
What do you dislike most about this product?
The web version hangs and we cant schedule a call within a group thread
What recommendations would you give to someone considering this product?
easy to use when compared to slack
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Saves Time
Lisa O.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2021
Wouldn't replace Teams with another.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams ability to integrate with a variety of third party software and hardware tools, is the main point of differentiations between Teams and close substitute apps. out there.
What is your favorite aspect of this product?
I like that Teams integrates with my regular Microsoft applications such as Onedrive and Powerpoint. This simply enables a smooth experience moving content from integrated applications into Microsoft Teams and improving the quality of my experience, in the process.
What do you dislike most about this product?
I dislike the likelihood for Teams to crash on mobile devices , forcing me to restart and rejoin team conversations. Also, navigation on mobile device can be better.
What recommendations would you give to someone considering this product?
When it comes to remote based communication , beyond just video conferencing, Teams is the ultimate choice for me as it encompass everything I expect to have in a collaboration program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing