What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Nov 2021
Highly Recommend teams, I use it everyday!
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Nathan C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Great product for a team who is very MS Office bas
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Great core integrations with other microsoft products, for us this was a game changer and means that our teams have quick access to the data they need when they need it.
What is your favorite aspect of this product?
The fact its always being updated, always being improved and its a good "hub" for microsoft products
What do you dislike most about this product?
Occasional updates from Microsoft can be a little glitchy and cause issues but usually resolved quickly.
What recommendations would you give to someone considering this product?
Speak with a MSP about voice plans. They have been a huge help as our site has limited 4g signal. Microsoft offer a few different calling plans with different prices but the entry level which is actually a great service is relatively cheep!
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Efficient Service
Cons
- Vendor's Interest First
- Less Fair
- Under Delivered
james l.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Great Product, and comprehensive free version.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
it ties into M365 and works well with sharepoint and onedrive.
What is your favorite aspect of this product?
ability to set channels for sharepoint access
What do you dislike most about this product?
no custom statuses
What recommendations would you give to someone considering this product?
nothing to lose in trying this as its free.
Pros
- Reliable
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
Cons
- Slower Product Innovation
- Commodity Features