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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Anne W.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent team collaboration platform

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

This is the most advanced collaboration platform I have used in our company.

What is your favorite aspect of this product?

It has helped our teams maintain teamwork by collaborating effectively even from remote areas. Management of tasks and projects has been very effective since we deployed this tool. Time management and monitoring takes place effectively with great outcomes.

What do you dislike most about this product?

I have not experienced any major challenge from the operation of Microsoft Teams.

What recommendations would you give to someone considering this product?

I recommend this great tool to any organization for effective team collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Simon B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use and intuitive

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It's amazing ease of use. Best platform to use with customers

What is your favorite aspect of this product?

Screen sharing

What do you dislike most about this product?

didn't come across anything I disliked yet.

What recommendations would you give to someone considering this product?

Try Teams with your customers! Helped us with our video conferencing

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Tatenda P.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Very useful integration capability

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It has a perfect seamless and smooth external federation with Slack and Webex Teams.

What is your favorite aspect of this product?

It features an immersive reader functionality that speaks the text on a channel aloud.  It allows me to collaborate with meeting participants on Whiteboard from within Microsoft teams.

What do you dislike most about this product?

It does not support Group calendars, so I always have to switch to Outlook to view the calendar of my team.

What recommendations would you give to someone considering this product?

This product has the best integration with Microsoft 365 I would recommend this to anyone considering it because it saves a lot time spent switching between programs.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Most Popular Microsoft Teams Comparisons

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