What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Web and Video Conferencing - Enterprise
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Digital Workplace
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Microsoft Teams Reviews
Anne W.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Aug 2021
Excellent team collaboration platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This is the most advanced collaboration platform I have used in our company.
What is your favorite aspect of this product?
It has helped our teams maintain teamwork by collaborating effectively even from remote areas. Management of tasks and projects has been very effective since we deployed this tool. Time management and monitoring takes place effectively with great outcomes.
What do you dislike most about this product?
I have not experienced any major challenge from the operation of Microsoft Teams.
What recommendations would you give to someone considering this product?
I recommend this great tool to any organization for effective team collaboration.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Simon B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Easy to use and intuitive
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's amazing ease of use. Best platform to use with customers
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
didn't come across anything I disliked yet.
What recommendations would you give to someone considering this product?
Try Teams with your customers! Helped us with our video conferencing
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Tatenda P.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Very useful integration capability
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has a perfect seamless and smooth external federation with Slack and Webex Teams.
What is your favorite aspect of this product?
It features an immersive reader functionality that speaks the text on a channel aloud. It allows me to collaborate with meeting participants on Whiteboard from within Microsoft teams.
What do you dislike most about this product?
It does not support Group calendars, so I always have to switch to Outlook to view the calendar of my team.
What recommendations would you give to someone considering this product?
This product has the best integration with Microsoft 365 I would recommend this to anyone considering it because it saves a lot time spent switching between programs.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service