What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Muhammed A.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2021
My daily journy through Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is very simple and easy to use, Since the Covid-19 Panademic it helps organizations in thier conferences and daily meetings either voice calls or video calls.
What is your favorite aspect of this product?
The group chats and the video calls per channel.
What do you dislike most about this product?
after working on Teams much time, it starts to hang suddenly. i need to restart the application every 6-8 hours
What recommendations would you give to someone considering this product?
adding the webinar sessions on Teams will improve it tottaly.
Pros
- Enables Productivity
- Effective Service
- Respectful
- Reliable
Cons
- Less Performance Enhancing
- Vendor's Interest First
Ignitius D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2021
A perfect solution to online learning in Covid-19
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The on the platform call facility allows for instant reminders for lesson attendance for learners/or guest in meetings.
What is your favorite aspect of this product?
To be able to use Microsoft Forms to create engaging content for learners
What do you dislike most about this product?
The lack of breakout rooms for group collaborations
What recommendations would you give to someone considering this product?
If and when considering a solution for online learning during the Covid-19 lockdowns and beyond, kindly consider Microsoft Teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alejandro C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
Ideal for collaboration at a wider scale
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is probably a good baseline solution for collaboration, communication and some light project management throughout an organization. It has everything a good collaboration suite can offer (plus the features you get by using outlook and it's calendar), plus a strong video/voice conferencing system that makes it clear there's no rivals in what it does. Hard to beat.
What is your favorite aspect of this product?
As with all things Microsoft, using it takes a while but once you learn how to do it. you immediately start depending on it. Teams quickly became part of my day to day up to the point my internal meetings and projects are 100% teams dependant.
What do you dislike most about this product?
New features are not deployed as quickly as I would like to see them out there.
What recommendations would you give to someone considering this product?
Take your time evaluating it. There's a change management component you might want to look into if you're coming from other platforms that are not as integrated (i.e. even orgs using skype + sharepoint as a combo might find it a bit challenging), but it's totally worth it.
Pros
- Enables Productivity
- Helps Innovate
- Performance Enhancing
- Trustworthy