What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Muhammad Daud S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Aug 2021
Great Features and easy to use Team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Overall I liked and preferred Microsoft Teams over other Team applications. I’m happy that our project to migrate to Office365 and setup the Team collaboration chat functionality worked better with Microsoft Teams. I integrated Microsoft teams to help our team share files, share screen, Setup meetings with internal/external users and companies, record calls and practice daily/weekly work
What is your favorite aspect of this product?
I have tested different software’s and amongst all of them, I found Microsoft Teams to be most feasible and multi task handler platform for all our teams and departments. I have noticed Microsoft Teams great opportunity to share screen, record screen, group chats and conference calls. Files sharing provides great flexibility and office365 collaborative products gives more synced work.
What do you dislike most about this product?
I have found Microsoft Teams mobile app with limited functionality with calendar and some other integrated features. Desktop app is well maintained and more features should be added for mobile app.
What recommendations would you give to someone considering this product?
I would suggest when it comes to establish IT infrastructure, Microsoft Teams is best to start with along other Office365 products.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Security Protects
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Aug 2021
Best communication platform for video conferencing
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ritesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2021
Personal Teammate
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We can also access different applications like youtube, power apps, azure DevOps, adobe acrobat, data log and many more. It instantly delivers the messages unlike other apps which take a fraction of seconds. You will get amazing experience on the video calling where it will be like a live video call.
What is your favorite aspect of this product?
Your chats/discussion stays forever, We can also open other applications from this toll and if you save your account credentials on it then you don't need to put the password again and again. One more time I love the GIF concept on this tool.
What do you dislike most about this product?
Frankly speaking there is not any dislikes for this tool it is the best tool to use for communication in the office and I will say to use this.
What recommendations would you give to someone considering this product?
I am working in a big organization in which employees are spread among US, India and Mexico, so we can easily plan meetings with 400+ participants and socialize in channels in a very easy manner.
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Inspires Innovation