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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Muhammad Daud S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great Features and easy to use Team collaboration

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Overall I liked and preferred Microsoft Teams over other Team applications. I’m happy that our project to migrate to Office365 and setup the Team collaboration chat functionality worked better with Microsoft Teams. I integrated Microsoft teams to help our team share files, share screen, Setup meetings with internal/external users and companies, record calls and practice daily/weekly work

What is your favorite aspect of this product?

I have tested different software’s and amongst all of them, I found Microsoft Teams to be most feasible and multi task handler platform for all our teams and departments. I have noticed Microsoft Teams great opportunity to share screen, record screen, group chats and conference calls. Files sharing provides great flexibility and office365 collaborative products gives more synced work.

What do you dislike most about this product?

I have found Microsoft Teams mobile app with limited functionality with calendar and some other integrated features. Desktop app is well maintained and more features should be added for mobile app.

What recommendations would you give to someone considering this product?

I would suggest when it comes to establish IT infrastructure, Microsoft Teams is best to start with along other Office365 products.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Security Protects
  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Best communication platform for video conferencing

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ritesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Personal Teammate

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

We can also access different applications like youtube, power apps, azure DevOps, adobe acrobat, data log and many more. It instantly delivers the messages unlike other apps which take a fraction of seconds. You will get amazing experience on the video calling where it will be like a live video call.

What is your favorite aspect of this product?

Your chats/discussion stays forever, We can also open other applications from this toll and if you save your account credentials on it then you don't need to put the password again and again. One more time I love the GIF concept on this tool.

What do you dislike most about this product?

Frankly speaking there is not any dislikes for this tool it is the best tool to use for communication in the office and I will say to use this.

What recommendations would you give to someone considering this product?

I am working in a big organization in which employees are spread among US, India and Mexico, so we can easily plan meetings with 400+ participants and socialize in channels in a very easy manner.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Most Popular Microsoft Teams Comparisons

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