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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

89

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Vaishnavi A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use and a amazing product.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Easy to use and security

What is your favorite aspect of this product?

Audio clarity is really amazing.

What do you dislike most about this product?

Nothing about dislike

What recommendations would you give to someone considering this product?

Audio clarity is good and it is a secured software. Give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

FARHAAN S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

"Microsoft Teams Review"

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

As Compared to the previous Software which I had Used Microsoft team's is well advanced and ahead of its rivals. Audio an Video Quality was much much better.

What is your favorite aspect of this product?

The Support team was Quite knowledgeable and User friendly. User interface is highly intuitive and attracting for a first time user. You Can conducts face to Face interviews and Also can share the Documents.

What do you dislike most about this product?

It's needs to update as There are many Other Software in the Same field at a much better price. High speed internet connection is Required.

What recommendations would you give to someone considering this product?

If you Wants to Conducts online interviews or if you Wants to give Online training, you can goo for Zoom.

Pros

  • Inspires Innovation
  • Client's Interest First
  • Over Delivered
  • Friendly Negotiation

Carlos Z.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2021

Flexible and easy Collaboration Package.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams has the best and easy tool for easy team collaboration through various means, like easy Video collaboration and also document collaboration.

What is your favorite aspect of this product?

Screen sharing capability is excellent and the interface arrangement on Microsoft Teams is impressive with easy accessibility.

What do you dislike most about this product?

No problems on my experience with Microsoft Teams which i can report to any user, even to the new users getting started is an easy process.

What recommendations would you give to someone considering this product?

Microsoft Team is flexible collaboration solution for the team to keep updated on various progresses, and the integration with other Application is quite easy and effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons

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