What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Alberto S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Aug 2021
Excellent to integrate all Microsoft products
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What I liked most of Microsoft Teams is the fact that you can integrate not only with other Microsoft products but also with other sources. It is very easy to use and intuitive for users. I can have all my working files in the same place.
What is your favorite aspect of this product?
The possibility to share with whoever you like, dashboards, files, tasks, calendars. It is just up to you to learn and set it up for your most convenient use.
What do you dislike most about this product?
The only thing I dislike is the fact that chat windows show up in the same window where you might be working a file, and in order to respond to a chat, you have to move from where you are to the chat window.
What recommendations would you give to someone considering this product?
I really recommend to train your users in all the functionalities so they can get the most out of this product. You shouldn't be attaching files anymore to emails, or spamming people with extense communications. You have everything you need all in one tool.
Pros
- Respectful
- Client Friendly Policies
- Fair
- Helps Innovate
John M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Satisfies The Needs of The Present & Future
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I find Microsoft Teams to be very affordable for all of the features you get. It usually comes bundled with Microsoft Office which is already pretty affordable in itself. In addition to being affordable, it integrates with the other Office products seamlessly which makes it so convenient in an office environment that commonly includes products like Outlook already. Teams provides the modern features many businesses need especially these days where people can work from home.
What is your favorite aspect of this product?
My favorite aspect is the fact that I can quickly & easily collaborate with people from all over the world instantly whether it's through instant messaging, video chat, voice chat, screen sharing, and more. I can even do all of these things without a cell phone if I wanted, although the Teams app is pretty handy too.
What do you dislike most about this product?
One of the biggest downsides to this product is the fact that you generally cannot message anyone outside of your corporate environment. Teams does actually have the capability, but most organizations do not allow it. Administrators will lock it down for security purposes which is basically the default choice in an IT department. So don't count on collaborating with outside vendors or colleagues via Teams unless your IT security admins are generous enough to open up that line of communication.
What recommendations would you give to someone considering this product?
Try it out if you have any doubts. Microsoft offers trials on the product so you can test it out and see if you like it. However, if you have worked with Microsoft Office products before, then the transition to Teams is pretty easy and you will find it very helpful and user friendly. Teams includes all of the features you need for your employees to function in a team environment without always having to meet in person. It makes it a lot easier for your workforce to be flexible in times of telework, including if someone wants to stay home sick or has to stay home so that a new stove can be delivered. It's a great product
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Darshan P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
Good product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Flawless Integration with other microsoft products
What is your favorite aspect of this product?
Most Office 365 features are integrated in Teams
What do you dislike most about this product?
User Interface For various options is not simple to delight the users
What recommendations would you give to someone considering this product?
Good product if you are already using other microsoft products
Pros
- Trustworthy
- Acts with Integrity
- Client's Interest First
- Generous Negotitation