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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Samuel B.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Very handy compatibility capability

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It features dedicated conversation channels that can be created for certain topics.

What is your favorite aspect of this product?

My favourite aspect would be the smooth and easy integration ability with microsoft 365. It is compatible on Android, Windows, and iOS and the experience does not change across.

What do you dislike most about this product?

No dislikes so far the software has been very useful in work.

What recommendations would you give to someone considering this product?

I would recommend anyone considering the software to have a microsoft office account so as to fully take advantage of the features offered by the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Pooja M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A much needed tool, however, expensive

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Teams is a tool for easy collaboration. We have been using it for 5+ years. It proves to be highly efficient in a big organisation. However, if you are a small start up, there are cheaper alternatives. That being said, it delivers what is promises. I can connect with colleagues from a specific department without having to ask people, all the data is available.

What is your favorite aspect of this product?

The User Interface is clean and the colours are pleasant. My favourite part would be the visibility and status, which is available throughout. During the Pandemic, this has been a core platform for us.

What do you dislike most about this product?

So, when I start the system, and even though I am connected to the Wi-fi, it takes its sweet time to let me start working on it. Sometimes, this becomes frustrating. Other than this, no complaints.

What recommendations would you give to someone considering this product?

You can definitely go for it. However, consider using a cheaper/free alternative if the number of stakeholders is not large

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Zakaria B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Efficient software for a good team collaboration

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Rich features, security & compliance.

What is your favorite aspect of this product?

Large size group for team meetings.

What do you dislike most about this product?

Sometimes it creates problem in loading depending on internet network.

What recommendations would you give to someone considering this product?

Great tool to collaborate with the employees and management working in the field as well as head offices for different projects.

Pros

  • Saves Time
  • Security Protects
  • Trustworthy
  • Efficient Service

Most Popular Microsoft Teams Comparisons

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