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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

89

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Mudakuvaka T.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Perfect collaboration tools

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It features a very simple integration with microsoft 365.

What is your favorite aspect of this product?

Microsoft Teams has a built-in feature that can translate any conversation which makes it to break language barriers when communicating with other members of the organisation from different countries. It also features whiteboards that makes it easy for teams to collaborate and sketch ideas at the same time.

What do you dislike most about this product?

No dislikes so far I love the features.

What recommendations would you give to someone considering this product?

This product has the capability to collaborate teams from different countries easily with no barriers and it features great collaboration tools I would recommend this product to anyone

Pros

  • Reliable
  • Saves Time
  • Fair
  • Transparent

Rakesh A.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Fully featured video conferencing tool for you

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Easy installation, user interface, integration, web & mobile access, zero pricing.

What is your favorite aspect of this product?

This tool is best for team for your company both internal and external. You can easily add users of your team to your group and can create video conference, chats with them. You can share files in that group also. With screen sharing you can also present projects by integrating power point. Easy to create groups and can send links to your desired users. Users can join through the link for instant and scheduled meetings. You can set name for the meeting where you can add notes to describe the intention of the meeting. It helps to mute/ unmute another users and reminds you whether you are talking by muting the mic.

What do you dislike most about this product?

It is best in virtual collaboration with teams. Nothing to dislike this software.

What recommendations would you give to someone considering this product?

I would recommend this to everyone who have more virtual meetings and want to save cost then it is the best platform. You can easily install this tool and make it ready to use, By integrating other tools like power point, share point, etc to minimize the workload. It is free to use so it will save your cost and will provide a quality video conferencing feature to everyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mario V.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Works well on all platforms

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It is basically the same as all its competitors

What is your favorite aspect of this product?

The easy of integration

What do you dislike most about this product?

it works as to be expected, just needs a more independent menu for meeting schedules

What recommendations would you give to someone considering this product?

Like any product out there test it before buying it.

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Microsoft Teams Comparisons

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