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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Steven E.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent team collaboration platform

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

In my experience with collaboration tools this is the most effective platform I have used in our company.

What is your favorite aspect of this product?

It enables our teams to collaborate effectively enhancing teamwork. Implementation of projects and tasks is easy with teams from different locations. It enables us to run our meetings effectively.

What do you dislike most about this product?

Nothing, I have not experienced any major challenge from the performance of this product.

What recommendations would you give to someone considering this product?

I totally recommend this tool to any company for effective team collaboration.

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Amilker C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Bom, mas precisa melhorar o áudio.

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Integração com o resto do pacote MS

What is your favorite aspect of this product?

Existem diversas integrações nativas.

What do you dislike most about this product?

O áudio nas ligações é muito ruim.

What recommendations would you give to someone considering this product?

Avalia a cultura da empresa pra colocar produtos similares, se estão acostumados com MS office, o uso do Teams será fácil.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Client's Interest First

Rhiannon D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Seamlessly enables remote working collaboration

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

The breadth of functionality and integration

What is your favorite aspect of this product?

The instant chat

What do you dislike most about this product?

Sometimes collaboration on documents within Teams goes haywire - so we just open in the desktop app now to get around this

What recommendations would you give to someone considering this product?

Make sure you set up training for all employees to ensure they get the basics quickly - it is intuitive - but only once you know your way around a bit.

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Fair

Cons

  • Slower Product Innovation

Most Popular Microsoft Teams Comparisons

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