What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Web and Video Conferencing - Enterprise
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Digital Workplace
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Microsoft Teams Reviews
Steven E.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Aug 2021
Excellent team collaboration platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
In my experience with collaboration tools this is the most effective platform I have used in our company.
What is your favorite aspect of this product?
It enables our teams to collaborate effectively enhancing teamwork. Implementation of projects and tasks is easy with teams from different locations. It enables us to run our meetings effectively.
What do you dislike most about this product?
Nothing, I have not experienced any major challenge from the performance of this product.
What recommendations would you give to someone considering this product?
I totally recommend this tool to any company for effective team collaboration.
Pros
- Reliable
- Efficient Service
- Saves Time
- Client Friendly Policies
Amilker C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2021
Bom, mas precisa melhorar o áudio.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integração com o resto do pacote MS
What is your favorite aspect of this product?
Existem diversas integrações nativas.
What do you dislike most about this product?
O áudio nas ligações é muito ruim.
What recommendations would you give to someone considering this product?
Avalia a cultura da empresa pra colocar produtos similares, se estão acostumados com MS office, o uso do Teams será fácil.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Client's Interest First
Rhiannon D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Seamlessly enables remote working collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The breadth of functionality and integration
What is your favorite aspect of this product?
The instant chat
What do you dislike most about this product?
Sometimes collaboration on documents within Teams goes haywire - so we just open in the desktop app now to get around this
What recommendations would you give to someone considering this product?
Make sure you set up training for all employees to ensure they get the basics quickly - it is intuitive - but only once you know your way around a bit.
Pros
- Efficient Service
- Caring
- Respectful
- Fair
Cons
- Slower Product Innovation