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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Paul W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great for new working from home collaboration

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Vide and call quality is always high with very few dropouts. The times dropouts do happen it makes it very easy an automatic to re-connect to the call

What is your favorite aspect of this product?

Ability to have custom video backgrounds

What do you dislike most about this product?

Nothing really. It serves our team needs.

What recommendations would you give to someone considering this product?

Although backgrounds can be applied, it's not easy for all staff to learn how to do this

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Efficient Service

Tosin A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

The best collaborative tool in the market

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

The ease of use

What is your favorite aspect of this product?

The video conferencing

What do you dislike most about this product?

Screen Share - It frequently freezes the screen

What recommendations would you give to someone considering this product?

If you need a collaborative tool during this WFH era, go for Microsoft Teams

Pros

  • Reliable
  • Inspires Innovation
  • Enables Productivity
  • Efficient Service

Danish M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Collaborate with your team with this product

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams solves the problem of being able to work remotely. Now I can communicate with my team from anywhere. I can start a call on one device and continue on another device

What is your favorite aspect of this product?

The ability to be able to be part of multiple teams and have them all displayed on one screen is great. This allows me to be part of multiple projects and have them all at the tip of my fingertips instead of using multiple platforms

What do you dislike most about this product?

With the current situation with COVID-19, there's been a large expansion in MS Teams users. That caused the program to have frequent inconveniences like slow loading & crashes

What recommendations would you give to someone considering this product?

Depending on the size of your organization, Teams can be an amazing productivity driver, but may be overly complex for smaller organisations

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Microsoft Teams Comparisons

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