What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Really clunky compared to alternatives.
Likeliness to Recommend
Pros
- Security Protects
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Less Performance Enhancing
- Commodity Features
- Less Inspiring
Laura A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2021
Great product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ease of use, integration with other a Microsoft products and platform highly used by other partners making it easy for both internal and external external users.
What is your favorite aspect of this product?
Video conferencing and functions associated with it.
What do you dislike most about this product?
We have experienced issues with file sharing.
What recommendations would you give to someone considering this product?
Consider use, volume of users and overall goals/ objectives. Based on our organizations needs it was a good fit and integrated in very well.
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Renard P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Microsoft Teams is for online video conferencing.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Excellent and outstanding technical support.
What is your favorite aspect of this product?
The video conferencing is fast and stays up all of the time.
What do you dislike most about this product?
Nothing we dislike about this software product.
What recommendations would you give to someone considering this product?
Obtain a free evaluation from Microsoft.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing