What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Paul W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Great for new working from home collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Vide and call quality is always high with very few dropouts. The times dropouts do happen it makes it very easy an automatic to re-connect to the call
What is your favorite aspect of this product?
Ability to have custom video backgrounds
What do you dislike most about this product?
Nothing really. It serves our team needs.
What recommendations would you give to someone considering this product?
Although backgrounds can be applied, it's not easy for all staff to learn how to do this
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Efficient Service
Tosin A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
The best collaborative tool in the market
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ease of use
What is your favorite aspect of this product?
The video conferencing
What do you dislike most about this product?
Screen Share - It frequently freezes the screen
What recommendations would you give to someone considering this product?
If you need a collaborative tool during this WFH era, go for Microsoft Teams
Pros
- Reliable
- Inspires Innovation
- Enables Productivity
- Efficient Service
Danish M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2021
Collaborate with your team with this product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams solves the problem of being able to work remotely. Now I can communicate with my team from anywhere. I can start a call on one device and continue on another device
What is your favorite aspect of this product?
The ability to be able to be part of multiple teams and have them all displayed on one screen is great. This allows me to be part of multiple projects and have them all at the tip of my fingertips instead of using multiple platforms
What do you dislike most about this product?
With the current situation with COVID-19, there's been a large expansion in MS Teams users. That caused the program to have frequent inconveniences like slow loading & crashes
What recommendations would you give to someone considering this product?
Depending on the size of your organization, Teams can be an amazing productivity driver, but may be overly complex for smaller organisations
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features