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Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

89

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Manuel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Good collaborative space.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

-Your guests do not need a Teams account to join the meeting. -It has quite affordable payment plans in case the free version is not enough. -Calls. -Collaboration on files. -Group chat and individual messages, plus it's not boring as you can use GIFs and emojis. -I can check the availability of my contacts through their calendars. -24/7 support

What is your favorite aspect of this product?

-The ease with which we can share files and documents. -You can work from home when you need to and Microsoft Teams gives you everything you need for a professional experience. -The screen sharing feature, which makes it easy to share ideas or notes -Ability to record meetings, I can save them and then make a note of what I missed. -Communication with clients and partners with Teams is convenient as they don't need an account to join a meeting. -It works great on both computers and cell phones.

What do you dislike most about this product?

-The sound of incoming chats during a meeting is annoying.

What recommendations would you give to someone considering this product?

I recommend it to separate personal messaging from work messaging, I think it is essential, plus it is complete and has many functions that avoids switching from one application to another between different systems and software, which minimizes some stress.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2021

It is really easy to use, I highly recommand !

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Client Friendly Policies
  • Fair
  • Altruistic

Dr Syed H.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Team, Let's Start Meeting

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The clear difference is that it is from Microsoft. Microsoft products are reliable and they leave no stone unturned in satisfying customer's need. Awesomely beautiful designed Microsoft Teams for having meetings with peers. As I am into healthcare management and I have my peers working abroad, so this is the best way for meeting and sharing documents. Currently, I am using this Microsoft Teams for all my business meeting needs.

What is your favorite aspect of this product?

The best feature is to fetch all your contacts from your Microsoft account and chat with them when required and the best thing is about calendar which reminds me of meetings.

What do you dislike most about this product?

I am currently using Microsoft Teams and till now I have not faced any issue with this. This is a marvelous added advantage from Microsoft and we as a team thank Microsoft wholeheartedly for issuing this software.

What recommendations would you give to someone considering this product?

Online meeting software are numerous in Market, but if you consider best for your company or organization, go for Microsoft Teams as it has much more added advantages you can utilize while you conduct or attend any meeting. Safe and Secure and it syncs your Microsoft contacts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons

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