What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Manuel C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2021
Good collaborative space.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
-Your guests do not need a Teams account to join the meeting. -It has quite affordable payment plans in case the free version is not enough. -Calls. -Collaboration on files. -Group chat and individual messages, plus it's not boring as you can use GIFs and emojis. -I can check the availability of my contacts through their calendars. -24/7 support
What is your favorite aspect of this product?
-The ease with which we can share files and documents. -You can work from home when you need to and Microsoft Teams gives you everything you need for a professional experience. -The screen sharing feature, which makes it easy to share ideas or notes -Ability to record meetings, I can save them and then make a note of what I missed. -Communication with clients and partners with Teams is convenient as they don't need an account to join a meeting. -It works great on both computers and cell phones.
What do you dislike most about this product?
-The sound of incoming chats during a meeting is annoying.
What recommendations would you give to someone considering this product?
I recommend it to separate personal messaging from work messaging, I think it is essential, plus it is complete and has many functions that avoids switching from one application to another between different systems and software, which minimizes some stress.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Jul 2021
It is really easy to use, I highly recommand !
Likeliness to Recommend
Pros
- Saves Time
- Client Friendly Policies
- Fair
- Altruistic
Dr Syed H.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jul 2021
Team, Let's Start Meeting
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The clear difference is that it is from Microsoft. Microsoft products are reliable and they leave no stone unturned in satisfying customer's need. Awesomely beautiful designed Microsoft Teams for having meetings with peers. As I am into healthcare management and I have my peers working abroad, so this is the best way for meeting and sharing documents. Currently, I am using this Microsoft Teams for all my business meeting needs.
What is your favorite aspect of this product?
The best feature is to fetch all your contacts from your Microsoft account and chat with them when required and the best thing is about calendar which reminds me of meetings.
What do you dislike most about this product?
I am currently using Microsoft Teams and till now I have not faced any issue with this. This is a marvelous added advantage from Microsoft and we as a team thank Microsoft wholeheartedly for issuing this software.
What recommendations would you give to someone considering this product?
Online meeting software are numerous in Market, but if you consider best for your company or organization, go for Microsoft Teams as it has much more added advantages you can utilize while you conduct or attend any meeting. Safe and Secure and it syncs your Microsoft contacts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing