What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
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Microsoft Teams Reviews
Carol c.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2021
Fantastic with team messaging and live chats
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Extremely effective with project management. Easy to set due dates for task. Team collaboration ensure project success. Best dashboard.
What is your favorite aspect of this product?
Easy to set due dates for task and get notifications. Efficient with project collaboration. Great with live chats for effective communication. Simple and intuitive user interface.
What do you dislike most about this product?
Great product although no complaints at all with it.
What recommendations would you give to someone considering this product?
Yes very effective with project collaboration. Reliable with task assignment and easy to set due dates to them. Great for video conferencing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
BILAL S.
- Role: Finance
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2022
Teams at their best!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
This here is an excellent remote working collaboration software which has great audio and video conferencing features
What is your favorite aspect of this product?
Team meeting are done fairly easily and you can also send the teams invitation to external parties.
What do you dislike most about this product?
Collaboration piece is a bit week suchas using a white board etc.
What recommendations would you give to someone considering this product?
This has been a life saver during covid and instant messaging and video all call with team are great and can be scaled through the organization.
Pros
- Trustworthy
- Saves Time
- Client Friendly Policies
- Security Protects
Jamaal D.
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Excellent all in one tool!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams provides an endless list of features and tools that I have not seen one product have all integrated without having to purchase multiple software. Additionally, all of the Microsoft products are integrated which makes it very efficient and beneficial as most organizations use Microsoft on a daily basis.
What is your favorite aspect of this product?
One of the best new features I use with Microsoft Teams are the ability to turn on live captions. This is extremely important as we are transitioning back to the office and I can't always have my volume all the way up. My second favorite feature is the share content tray which is extremely beneficial to add documents to groups where the employees may not have access to the same servers.
What do you dislike most about this product?
With the constant updates and upgrades Microsoft Teams provides I have not found anything that I dislike.
What recommendations would you give to someone considering this product?
Anyone who either already has collaboration/meeting software or nothing at all, Microsoft Teams is the choice for an all in one product. Rather than having different softwares to do different things, i.e., virtually meet, share content, chat, collaborate, etc. Microsoft Teams can do all of that plus much more in one place!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing