What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Deepanshu C.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2021
MS Teams Review
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The features it provides stand it out from other software. Like you can record meetings and they will be automatically pushed to the cloud so that anyone can watch them later. Real-time chat support with history. Easy to use and manage roles. Handle multiple teams and keep track of them.
What is your favorite aspect of this product?
My favorite aspect of this product is the seamless video calling feature. Video conferencing is so smooth on this platform.
What do you dislike most about this product?
The only thing that I dislike about this product is that if you do not set roles it gives too much power to every user which sometimes creates a mess. Otherwise, everything works fine.
What recommendations would you give to someone considering this product?
I would surely like to recommend this to everyone who is considering this product due to its great capabilities and features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Donna C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Great internal communication feature
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams lets us customize teams without a company department or company division. Once the team is created you can communicate with the entire team with one simple message. Each team member receives an alert when a new message is sent. Many features to customize based on your needs. You can also set up a Microsoft Teams call instantly and once an invitation is sent you can join the call in a matter of seconds. You can join with or without your camera and the audio is automatically on. Screen sharing is critical, especially during this remote work from home period. It lets you get involved on a personal level.
What is your favorite aspect of this product?
Microsoft Teams calls are so easy to set up and join. Screen sharing is very important.
What do you dislike most about this product?
Alerts are not sent for all the Teams I am a member of which is frustrating.
What recommendations would you give to someone considering this product?
Give it a try - it will simply and keep your team well connected using Team Messages or Video Chats or Screen Sharing. All great features that every business would benefit from using.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Performance Enhancing
Cons
- Commodity Features
madhuri t.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2020
Very outstanding with live chats for teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Live chats makes team communication faster and get faster response. Intergration with many 3 party application makes it convenient. Reliable to share files and documents by a click of a button. Nicest customer support
What is your favorite aspect of this product?
Promote teamwork through chats with team members and share project documents. Access from any device thus very convenient. Easy to install and configure on desktop and mobile devices. Ease of use
What do you dislike most about this product?
Great software and very convenient with video conferencing
What recommendations would you give to someone considering this product?
Cross platform software which is accessible with mobile and desktop. Faster communication to teams through live chats. Sharing documents is very fast.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing