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Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Roman H.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Unrealized potential due to feature bundling

Likeliness to Recommend

3 /10

What differentiates Microsoft Teams from other similar products?

Potential integration with other Microsoft products

What is your favorite aspect of this product?

Collaboration potential

What do you dislike most about this product?

Why do I get messages from meetings I am not attending? How is this the default setting? Messages from meetings I am attending are in the background, lost until after meeting over

What recommendations would you give to someone considering this product?

Buy the whole suite or don't bother

Pros

  • Helps Innovate
  • Performance Enhancing
  • Continually Improving Product
  • Reliable

Cons

  • Less Efficient Service
  • Charges for Enhancements
  • Less Friendly Negotiation
  • Role: Consultant
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Can't wait to see what Teams can do in a few years

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Unique Features
  • Reliable
  • Performance Enhancing

Abidakun T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Reliable Features!!!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

A few other products offer similar functionalities but Microsoft teams give us a wonderful third-party integration, Video and Audio calls, Web conferences, and Real-time instant team messaging

What is your favorite aspect of this product?

The fact that I can use Microsoft Teams anywhere, anytime, and anywhere. And I always taught this product will only work smoothly with the windows operating system, But it works perfectly with, MAC, IOS, Andriod, and Windows which makes the product awesome.

What do you dislike most about this product?

The fact that one my most favourite feature which is scheduling isn't available on the free version, so I can't use it for my small start-up business.

What recommendations would you give to someone considering this product?

This product comes in handy and I will highly recommend it for any start-up or team-based organization, It promotes a strong team communication culture and it helps to make, Real-time decisions

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Microsoft Teams Comparisons

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