What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
John A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Oct 2020
Best Communication and collaboration software
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The advantages of Microsoft Teams are highly customizable and easy to integrate with other Microsoft Office apps.
What is your favorite aspect of this product?
It is highly customizable, plentiful integration options and integrate with other Microsoft Office apps
What do you dislike most about this product?
Only convenient to use in a Micorsoft-centric environment
What recommendations would you give to someone considering this product?
Windows on of the best communication and collaboration app that is easy to use and integrate withe the existing system
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Josh S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2020
A great feature for Office users
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Greatly integrates with Office
What is your favorite aspect of this product?
How easily it works right out of the box
What do you dislike most about this product?
nothing really to dislike
What recommendations would you give to someone considering this product?
If you use Office 365, you really should be using this too
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Arielle G.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2020
Great file collaboration options and easy to use!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It allows for you to work on files at the same time, and mute others while on a call (very important for nose reduction on large calls).
What is your favorite aspect of this product?
The file collaboration/sharing
What do you dislike most about this product?
Honestly I can't think of anything that I dislike
What recommendations would you give to someone considering this product?
Determine if file collaboration is important to your business. If not, you may want to consider a cheaper option with fewer features
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable