What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Matthew M.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2020
Excellent remote working collaboration software
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Whole team can connect to one dashboard and can easily communicate with others.
What is your favorite aspect of this product?
It is highly reliable and has a great audio and video connections.
What do you dislike most about this product?
It can be a difficult transition from Outlook at times.
What recommendations would you give to someone considering this product?
Make sure to take lessons to learn how to bring together files, chats, and apps to one place for a more complete, integrated collaboration solution.
Pros
- Efficient Service
- Respectful
- Client Friendly Policies
- Acts with Integrity
Bradley N.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2020
lots of options, easy to use, keeps us productive
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Interoperability, ease if use
What is your favorite aspect of this product?
Messaging is easy to use and efficient
What do you dislike most about this product?
Sometimes it's hard to move files
What recommendations would you give to someone considering this product?
if you're looking for a great office product try it out
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Caring
Cons
- Less Generous
- Less Friendly Negotiation
- Role: Sales Marketing
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Sep 2020
All the features we need and easy to use
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Less Effective Service
- Less Caring