What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Marlyn L.
- Role: Operations
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jun 2020
Collaborative, effective and robust communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is integrated into the Oficce 365 package which favors its use as a general subscription to the office suite, this is differentiating with other tools that must be purchased separately
What is your favorite aspect of this product?
Microsoft Teams is characterized by being simple to use and has a feature to make meetings or videoconferences safe, it has no limits in the organization of meetings and it is very economical compared to other similar products.
What do you dislike most about this product?
Microsoft Teams offers many useful functions for the company, although I would love them to incorporate a monitoring of the health of the network connection, this would allow both the interlocutor and the users to know if we have problems with the network or any of our colleagues.
What recommendations would you give to someone considering this product?
Microsoft Teams is an excellent option for managing meetings of any level, in addition if you acquired a license or business subscription, this Microsoft tool will be included, additionally it is an excellent option that does not require additional costs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2020
Great product but still not as mature as slack.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It ties nicely into other Office products
What is your favorite aspect of this product?
The calendar
What do you dislike most about this product?
The lack of add-ons available
What recommendations would you give to someone considering this product?
It's a great product, but still in it's infancy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Burak C.
- Role: Finance
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2020
Excellent for your team!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
You can create a group chat easily and when you close everything down, they can still be active and you can continue where you left at the other day. No other similar products do this.
What is your favorite aspect of this product?
Video conferences and screen sharing are delightful as you never have lag or any losses. Owner of the presenter can mute all, or add background effects behind them. The history of calls, file transfers, chats are easily accessible. And the best part is it is very fast and never slows down the system!
What do you dislike most about this product?
Integration with similar products needed, when you have a call with someone in Teams, the similar product shows you as available.
What recommendations would you give to someone considering this product?
All companies are moving to Teams so this will be essential in a very soon future.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing