What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Edward P.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Mar 2020
Great product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s seamless integration with other Microsoft Office products.
What is your favorite aspect of this product?
The excellent audio and video quality. The collaboration features are very good. It's simple to deploy and easy to use. Microsoft Teams provides all of the functionality of Skype for Business, but with a better user experience.
What do you dislike most about this product?
It can take a little bit of time to get use to the interface if you are a Skype for Business user.
What recommendations would you give to someone considering this product?
Microsoft Teams is the best collaboration tool that I've ever used.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2020
Very useful - look forward to further updates
Likeliness to Recommend
Pros
- Effective Service
- Saves Time
- Respectful
- Client Friendly Policies
Panagiotis K.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2020
Its name reveals everything!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is about to be the only App that you will need to have opened, right after your workstation starts! So many integrations and functions!
What is your favorite aspect of this product?
Chat, planning, conferences, calendar, bi, file sharing ..and much more.. in one app!
What do you dislike most about this product?
There is nothing bad on it! They are keep on improving it every day!
What recommendations would you give to someone considering this product?
Give it a try and you will love it! Forget viber/watsapp/slack/sfb or other similar products. Your team will love it and your productivity will raise!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing