What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Amir M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Share files, connect, conduct quiz all in one app
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We can create teams, groups and perform activities like quizzes
What is your favorite aspect of this product?
Share file via drag and drop in chat
What do you dislike most about this product?
Too much ram consumed by this application. It makes my system very slow
What recommendations would you give to someone considering this product?
Clear ram before use.
Pros
- Helps Innovate
- Trustworthy
- Over Delivered
- Friendly Negotiation
Vishnu Kumar R.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Sep 2021
Communication makes better with Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is not lagging while doing video and audio conferences. Options such as enable disable screen sharing and muting other participants is some of the key features. Also customizing or blurring the background is one of the best features they provide.
What is your favorite aspect of this product?
Everything is stored on the cloud, You can use or share documents anytime and can download them as well. Well organized and rich tool to communicate within the team. Also, you can share the direct Microsoft Teams meeting invite via outlook which is one of the time saver options.
What do you dislike most about this product?
While using Microsoft Teams in mobile, it does not have options to blur the background or customized them.
What recommendations would you give to someone considering this product?
A very helpful product from Microsoft for daily uses in the team. Makes communication easy and better.
Pros
- Reliable
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
Luan J.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2021
Easy to use Create a facility to chat and meet
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We have all the activities in only one system. The chat groups are very important to souve problems easily and fast The app for cellphone works exactly as system in pc
What is your favorite aspect of this product?
The chat window Easily to invite meetings App for cellphone
What do you dislike most about this product?
The template that the informations shows in menu. Mixed of chat and all features
What recommendations would you give to someone considering this product?
The product will help to solve the problems fast, you can use all the features as chat group, chat, meeting. For the sales team the app for cellphone helps to always be online and watchful in all operations.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Cons
- Commodity Features
