What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
File Transfer
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Janis B.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2021
A Great addition to the MS suite
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use and tied in to the existing suite
What is your favorite aspect of this product?
File share
What do you dislike most about this product?
that I cannot override users being voluntary away
What recommendations would you give to someone considering this product?
I want to see who is at their desk and who is not
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rajesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Absolute must for team collaboration.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use and intergration with Microsoft Office
What is your favorite aspect of this product?
Collobration
What do you dislike most about this product?
some times calls get disconnnected. it doesnt work well when using virtual desktops
What recommendations would you give to someone considering this product?
This is one of the best products I have used for team collaboration. Lots of plugins available to support easy integration with other products. Make sure that you build it to scale, Once everyone realizes potential the usage will increase, and if you haven't built it to scale you might lose the benefits and usage may go down.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
TRACY M.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2021
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The team collaboration capabilities are incredible and the software is taken our company in the direction that we needed to go! With Covid-19 and all of the changes that incurred because of it, team has allowed our business continuous growth through all of it!
What is your favorite aspect of this product?
Team collaboration on projects and the instant messaging.
What do you dislike most about this product?
Really nothing.
What recommendations would you give to someone considering this product?
I would highly recommend Teams software to any company looking for a great, innovative ways to communicate with employees and fantastic team collaberation abilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
