What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Ignitius D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Aug 2021
A total easy to use solution for online learning
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its total inclusiveness from video conferencing, interactive content creation facility, auto-marking quizzes and a platform for kids to collaborate.
What is your favorite aspect of this product?
Ability to schedule lessons, create highly engaging and interactive content using forms
What do you dislike most about this product?
Lack of vibrant break out groups module
What recommendations would you give to someone considering this product?
For those looking for a total solution, an easy-to-use e-learning platform, do not look any further than Microsoft Teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anmol K.
- Role: Student Academic
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Aug 2021
Handy in use, good product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use, handy features available for your comfortable experience. Using these features you can easily attend meeting or create meeting.
What is your favorite aspect of this product?
The notification feature and easy to use.
What do you dislike most about this product?
i don't know if it happens with me only but it lacks sometimes and i just don't like it and it may be when the updates are launched.
What recommendations would you give to someone considering this product?
Just use it, it's a good product to use if you're searching specifically for this type of product. Then, you just got one and just start using it, it's really good.
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Respectful
Ritesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2021
Personal Teammate
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We can also access different applications like youtube, power apps, azure DevOps, adobe acrobat, data log and many more. It instantly delivers the messages unlike other apps which take a fraction of seconds. You will get amazing experience on the video calling where it will be like a live video call.
What is your favorite aspect of this product?
Your chats/discussion stays forever, We can also open other applications from this toll and if you save your account credentials on it then you don't need to put the password again and again. One more time I love the GIF concept on this tool.
What do you dislike most about this product?
Frankly speaking there is not any dislikes for this tool it is the best tool to use for communication in the office and I will say to use this.
What recommendations would you give to someone considering this product?
I am working in a big organization in which employees are spread among US, India and Mexico, so we can easily plan meetings with 400+ participants and socialize in channels in a very easy manner.
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Inspires Innovation
