What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Mario V.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Works well on all platforms
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is basically the same as all its competitors
What is your favorite aspect of this product?
The easy of integration
What do you dislike most about this product?
it works as to be expected, just needs a more independent menu for meeting schedules
What recommendations would you give to someone considering this product?
Like any product out there test it before buying it.
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
Abhishek T.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Easy to use and a fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use as compared to other similar software
What is your favorite aspect of this product?
Security is amazing
What do you dislike most about this product?
Nothing about dislike
What recommendations would you give to someone considering this product?
A good video conferencing software with microsoft branding.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Client Friendly Policies
Shalom B.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
A lot of flexibility
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has a live transcript feature with high accuracy, minimal latency.
What is your favorite aspect of this product?
It has a noise suppression feature that works perfectly in noisy rooms. It has a full integration with Microsoft 365. The user interface is very user friendly.
What do you dislike most about this product?
It requires microsoft account.
What recommendations would you give to someone considering this product?
It is very handy product that provides a lot of flexibility when using it for meetings.
Pros
- Helps Innovate
- Reliable
- Friendly Negotiation
- Continually Improving Product
