What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
Emmanuel B.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted May 2024
Fantastic Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of Use
What is your favorite aspect of this product?
Team collaborations
What do you dislike most about this product?
Product is Awesome
What recommendations would you give to someone considering this product?
Ease of use in a company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhay Kumar S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Advanced task management, enhanced AI assistance.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams could benefit from enhanced task management integration, customizable notification settings, improved meeting transcription accuracy, virtual background customization, built-in project management tools, offline access, seamless third-party app integration, advanced analytics for team performance, AI-powered meeting summaries, and a more intuitive user interface for non-technical users.
What is your favorite aspect of this product?
offline access, seamless third-party app integration, advanced analytics for team performance, AI-powered meeting summaries, and a more intuitive user interface for non-technical users.
What do you dislike most about this product?
Common dislikes about Microsoft Teams include its occasionally cluttered and unintuitive interface, high memory usage, inconsistent notification system.
What recommendations would you give to someone considering this product?
It enhances productivity with its centralized workspace, supports remote and hybrid work environments, and offers strong security and compliance features suitable for various organizational needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Evan C.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted May 2024
The Standard for Video Conferencing
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The simple integration of file sharing makes Teams very useful for collaboration.
What is your favorite aspect of this product?
It is useful to me daily so I can communicate quickly with coworkers, especially since the phone service in our office is terrible.
What do you dislike most about this product?
Sharing audio in a screen share is not intuitive and the most common issues are audio issues, for whatever reason.
What recommendations would you give to someone considering this product?
This, in my opinion, is the standard for intra-company communications, whether used for instant messaging or video conferencing and remote collaboration.
Pros
- Helps Innovate
- Reliable
- Continually Improving Product
- Enables Productivity