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Learn how to set up a customer feedback program for your service desks.
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Understand how and why to measure customer satisfaction with the service desk, then design both a transactional and relationship survey to collect feedback, and build a...
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As a CIO, there is an endless list of metrics that could be measured. Be strategic and measure the key aspects that tie to your priorities as a CIO. Focus on metrics...
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This short research piece highlights the top metrics for every CIO, how those align to your CIO priorities, and action steps against those metrics.
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This strategic foresight trends report provides a high-level analysis, insights, and recommendations on trends and their respective technologies in the manufacturing...
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This strategic foresight trends report provides a high-level analysis, insights, and recommendations on trends and their respective technologies in the manufacturing...
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Read this section of the strategic foresight trends report to learn about the Green Manufacturing Trend and the impact it's having on the Durable Goods Manufacturing industry.
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This section of the report focuses on determining what technology your Durable Goods Manufacturing industry business should prioritize and aligning its benefits to your...
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Read this section of the strategic foresight trends report to learn about the Resiliency Trend and the impact it's having on the Durable Goods Manufacturing industry.
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Read this section of the strategic foresight trends report to learn about the Disruption Trend and the impact it's having on the Durable Goods Manufacturing industry.
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