This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...
|
|
This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning,...
|
|
Staffing & Recruiting Social Media for Recruiting Report
|
|
Arts & Culture Online Socializing Report
|
|
Professional Sports New Complexities in Social Channels Report
|
|
The net determines your morning, your daily emotional state, your political views, etc. And who controls the net? Hint: Not you, and not me.
|
|
Recently I attended the inaugural Emotion AI conference, organized by Seth Grimes, a leading analyst and business consultant in the areas of natural language processing,...
|
|
In this phase of the blueprint, carry out the RFP and vendor demonstration process. Decide on an MMS and present the solution to stakeholders.
|
|
Request for proposals provide organizations with the opportunity to give vendors a detailed account of the requirements and the expected capabilities of their desired...
|
|
Use this template to support your business' evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their...
|
|