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Your web presence is your organization’s face to the world: support it with best-in-class tools and technologies for Web Experience Management.
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Understand the benefits of a dedicated Web Experience Management Suite and kick start your WEM strategy with a project charter.
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The strategy summary encompasses all activities and delivers an overview of what the strategy will look like in a presentable fashion. Create a defined strategy by...
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For your business to leverage WEM technology, proper project planning and stakeholder engagement must occur at the beginning of the project. An evaluation of the current...
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Web Experience Management (WEM) suites are a rapidly maturing and dynamic market, with a landscape full of vendors with cutting edge solutions and diverse offerings. As a...
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Use this tool to assess your maturity and fit for a CSM solution.
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Use this tool to support your business in conducting an objective evaluation of the CSM vendors being considered for procurement. Consider each suite's functional...
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Use this template to support your business's evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their solution's...
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This tool allows gaming & hospitality organizations to profile their Customer Relationship Management (CRM) requirements and generate a rank-ordered vendor shortlist from...
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Having a well-oiled CRM platform in place is critical for organizations in the gaming, hospitality, and leisure industries to build profitable patron relationships and...
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