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This research is designed for gaming & hospitality organizations looking for a flexible, scalable, and powerful Customer Relationship Management (CRM) solution to drive...
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Which are you more concerned about spying on you and your data: national intelligence agencies or corporations? If national intelligence agencies have access to virtually...
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This template can be used to develop a complete business case for the big data initiative.
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A Request for Proposal allows an organization to provide vendors with a detailed account of the requirements and the expected capabilities of the desired suite. Create a...
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The Social Media Opportunity Assessment Tool is designed to identify achievable goals in three social media target areas: sales, marketing, and customer service.
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Use this tool to evaluate your position on the social media maturity model and receive feedback on how to optimize your strategy.
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Establishing a Social Media Steering Committee is an important component of the implementation of a social media strategy. This charter outlines its purpose, agenda,...
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London, ON – 09-13-2011 – A recently published Info-Tech Research Group Social Media Management Platform (SMMP) Vendor Landscape report ranked Radian6 and Syncapse as...
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Each year there are numerous technology developments that provide IT with opportunities to offer extended value to the organization. Some simplify IT's work. Others are...
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Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new technologies. In 2011, we...
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