Info-Tech in the News

thumbnail for SAP Introduces Joule for Developers
Mar 19, 2025

SAP Introduces Joule for Developers

​Scott Bickley, Advisory Practice Lead at Info-Tech Research Group, comments on SAP's introduction of Joule for Developers, an AI coding assistant integrated into SAP Build. He notes that Joule is designed to assist developers in tasks such as code generation, optimization, and process automation...

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thumbnail for Most Consumers Wouldn’t Let AI Make Purchases on Their Behalf, Study Finds
Mar 17, 2025

Most Consumers Wouldn’t Let AI Make Purchases on Their Behalf, Study Finds

Terra Higginson, Principal Research Director, discusses consumer skepticism towards AI-driven shopping experiences. She notes that past data collection practices have led to feelings of manipulation and mistrust among consumers. Higginson emphasizes the importance of companies being transparent a...

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thumbnail for Baidu’s ERNIE Launches ‘Signal a Global AI Race’
Mar 17, 2025

Baidu’s ERNIE Launches ‘Signal a Global AI Race’

​Thomas Randall, Director of AI Market Research, comments on Baidu's recent launch of two AI models: the multimodal foundation model ERNIE 4.5 and the reasoning model ERNIE X1. He notes that these developments could lower AI adoption barriers, intensify competition, and reshape pricing strategies...

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thumbnail for Microsoft is Set to Hike its Power BI Prices — Will Buyers Jump Ship or Just Take the Hit?
Mar 13, 2025

Microsoft is Set to Hike its Power BI Prices — Will Buyers Jump Ship or Just Take the Hit?

Advisory Fellow ​Scott Bickley shares insights on Microsoft's decision to increase Power BI pricing, marking the first such adjustment since its 2015 launch. He notes that while the price hike reflects the platform's significant enhancements over the years, organizations must assess the impact on...

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thumbnail for Meta’s In-House Chips May Conserve Power and Cash
Mar 13, 2025

Meta’s In-House Chips May Conserve Power and Cash

​Technical Counselor Justin St-Maurice comments on Meta's development of in-house AI training chips. He notes that this move allows Meta to evaluate AI hardware from a "value per watt perspective," addressing the high-energy consumption associated with traditional GPUs. St-Maurice suggests that t...

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thumbnail for ServiceNow’s Yokohama Platform Release Focuses on Agentic AI
Mar 12, 2025

ServiceNow’s Yokohama Platform Release Focuses on Agentic AI

Advisory Fellow ​Scott Bickley comments on ServiceNow's Yokohama platform release, emphasizing its focus on agentic AI. He notes that this development represents a significant advancement in intelligent automation, enabling systems to operate with greater autonomy and efficiency. Bickley highligh...

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thumbnail for Google Reportedly Looking at Smart Glasses — Again
Mar 12, 2025

Google Reportedly Looking at Smart Glasses — Again

​Julie Geller, Principal Research Director, comments on Google's renewed interest in smart glasses, noting that the company's previous attempts, such as Google Glass and Project Iris, faced challenges leading to their discontinuation. She observes that Google's current collaboration with Samsung ...

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thumbnail for How Tariffs Could Hurt Your IT Budget
Mar 10, 2025

How Tariffs Could Hurt Your IT Budget

​Manish Jain, Principal Research Director, discusses the impact of recent U.S. tariffs on IT budgets. He notes that the 25% levies on goods from Canada and Mexico, along with additional 10% duties on China, could significantly affect U.S. enterprise IT firms by increasing hardware and software co...

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thumbnail for Luxury shoppers embrace AI, but remain wary of sharing personal information
Mar 06, 2025

Luxury shoppers embrace AI, but remain wary of sharing personal information

​Julie Geller, Principal Research Director, comments on the hesitancy of luxury shoppers to share personal images for virtual try-ons. She attributes this reluctance to concerns over potential data breaches and misuse of personal images, which could be exploited for scams or unauthorized marketin...

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