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This storyboard will help leaders of customer advocacy programs get started with developing a formalized pilot program that will demonstrate the value of customer advocacy...
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Connecting through social media is an essential way to engage with your customers. Identify the best tools that suit your social media management needs.
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Inspired by top-performing businesses and best practices, this Blueprint provides the guidance and tools needed to successfully build awareness and help businesses grow.
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Selecting and implementing an ERP is the most expensive and time-consuming technology transformation an organization can undertake. Effectively plan for, select, and...
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The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance customer...
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Streamline your organizational approach to the selection of a right-sized marketing management suite (MMS) platform.
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In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.
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Use this research to gain an understanding of web analytics tools and how to leverage them to understand user behavior.
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Have a significant and well-targeted impact on business success and growth by knowing how your brand performs, identifying areas of improvement, and making data-driven...
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Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
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