The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
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This blueprint provides the steps necessary to build your own enterprise application implementation playbook that can be deployed and leveraged by your implementation teams.
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Use this research to learn the opportunities of open source, considerations when selecting open-source software, and how to prepare your team for the use of open source.
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Provides support and guidance for organizations struggling with their requirements in Agile environments.
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Streamline your organizational approach to the selection of a right-sized marketing management suite (MMS) platform.
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In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.
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Read this report for a summary of the five initiatives that application leaders should prioritize for 2023 and references to get these initiatives started.
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Use this research to gain an understanding of web analytics tools and how to leverage them to understand user behavior.
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Have a significant and well-targeted impact on business success and growth by knowing how your brand performs, identifying areas of improvement, and making data-driven...
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Application Portfolio Management Foundations establishes your core application inventory, simplified rationalization, redundancy comparison, and modernization roadmap in...
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