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This presentation defines the steps to select a partner to best fit your sourcing needs and deliver long-term value.
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Use Info-Tech’s Agile Gating Framework as a guide to gating your Agile projects following a “trust but verify” approach.
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This blueprint helps you develop an approach to understand your mobile experience and current state of your enterprise technologies to determine the right mobile platform...
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This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...
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Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
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The acceleration of ecommerce has cemented Customer Service’s digital future. Use this research to build IT’s strategy for supporting Customer Service and enhancing the...
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Drive higher open rates, time on site, and click-through rates with buyer-relevant messaging.
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SAP is a core tool that the business leverages to accomplish its goals. Use this blueprint to strategically re-align business goals, identify business application...
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Workday is a core tool that the business leverages to accomplish its goals. Strategically re-align business goals, identify business application capabilities, understand...
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Rethink the way job descriptions are used and the process to create and update them. Support the adoption of a streamlined process to transform job descriptions from a...
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