CIO - Storyboard
Topics
Implement Lean Management Practices That Work – Phase 1: Understand Lean ConceptsThis phase of the blueprint will help you understand the concepts of Lean management. |
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Implement Lean Management Practices That Work – Phases 1-4This blueprint will help you understand and develop a Lean management system. |
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Create a Service Management Roadmap – Phase 4: Build the RoadmapThis phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms. |
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Create a Service Management Roadmap – Phase 3: Identify the Target StateThis phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities. |
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Create a Service Management Roadmap – Phase 2: Assess the Current StateThis phase will help you assess multiple aspects of your service management program to establish the current state. |
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Create a Service Management Roadmap – Phase 1: Launch ProjectThis phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices. |
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Create a Service Management Roadmap – Phases 1-4This blueprint will help you develop a roadmap for your service management program. |
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2020 CIO Priorities Report – Priority 5: Leverage Emerging Technology to Create Wow! Customer ExperiencesLearn how IT can leverage emerging technology for its own customers and those of its business partners. |
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2020 CIO Priorities Report – Priority 4: Define and Manage Cybersecurity and Cyber Resilience Requirements Related to Emerging TechnologiesUnderstand how the adoption of emerging technologies has created new levels of risk and how cybersecurity and resilience can keep pace. |
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2020 CIO Priorities Report – Priority 3: Acquire and Retain Talent for Roles in Emerging TechnologiesLearn about how IT can attract and keep employees with the skills and knowledge needed to adopt these technologies for the business. |
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