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A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.
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A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to...
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Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
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An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.
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An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.
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An Excel-based template to document and prioritize activities.
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Understand the value of experience and measure it to drive success. Learn what to consider with your Experience Level Agreement (XLA) to achieve better outcomes for your...
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IT leaders need to transform the way they plan, design, and deliver services to support organizational growth and transformation. Use this blueprint to define and plan...
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Use this Powerpoint template to communicate your service strategy and roadmap to key stakeholders.
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Use this blueprint to define and plan your journey to realizing Exponential IT for service management.
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