|
After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...
|
|
|
The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...
|
|
|
The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a...
|
|
|
This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.
|
|
|
The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...
|
|
|
Completing the project charter will help you get the project off the ground.
|
|
|
The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
|
|
|
Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.
|
|
|
This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...
|
|
|
Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...
|
|
