Custom Vendor Landscape: Visitation Management Software

Visitor management systems aid in the process of registering, tracking, and managing visitors. It also ensures a high level of security in the ever-sensitive prison...

Incident Management and Service Desk SOP

Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...

Embrace Automation Capabilities and Revolutionize IT Operations

​AI features and initiatives can be overwhelming, and if not prioritized, they may become counterproductive. A deliberate and planned ITOps automation strategy can...

Custom Vendor Landscape: Permit Systems

MPM platforms allow municipalities to intake permit submissions and associated documentation, triage them internally for review and assessment, set a disposition and...

Custom Vendor Landscape: Policy Management Systems

Policy management systems are leveraged by organizations to enable standardized policy lifecycle workflows, making accessible the tools needed to oversee, update, and...

Deploy AIOps to Improve IT Operations – Phases 1-3

This research will help you assess your readiness to deploy AIOps, shortlist use cases for implementation, and build an AIOps proof of concept.

AIOps Roadmap Tool

The Roadmap Tool helps track outstanding implementation activities from your AIOps project.

AIOps Stakeholder Buy-In Presentation

This boardroom-ready template helps you summarize your AIOps deployment project.

AIOps ROI Calculator

Estimate the return on investment to determine if the benefits related to implementing AI and ML will be worth the cost and effort.

AIOps Use Case Prioritization Matrix

Build a list of use cases and narrow down to those that you are ready to automate and will drive the most values.
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